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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

TCA

The Customer Comes First

January 25, 2011

Bits and Pieces

January 24, 2011

The TCA has over 370 agent members now. Certification is underway. Are you becoming a Certified Telecom Professional?  

STS Telecom and Saturn Telecommunications became part of Deltacom today, which is now EarthLink Business, according to an FCC filing.

The Winds of Change on The Channel

January 20, 2011

The last six months has seen many channels at the Channel Chief level at XO, Level3, MegaPath, and other carriers. Also, the M&A has resulted in a tumulus time for The Channel. Qwest and CentruyLink. Embarq and CenturyTel. New Edge Networks with One Comm. and Deltacom. CavTel and PAETEC.

A Brief Talk with XO's Tom Gorey

December 27, 2010

Here's the last interview of 2010 with Tom Gorey, Vice President Channel Strategy & Development at XO Communications. Gorey is an active member of TCA. He and I have had a few chats this year about educating the Channel and its importance for the future of Agents and VAR's.

1.

What to Do With a Certified Agent?

December 10, 2010

On the Board call for the TCA (Technology Channel Association) discussing the the next step in the evolution of the Certified Telecom Professional (CTP).

The exam (and certification) is just $199 for member agents (and member VAR's) of TCA. Employees of our Vendor members (Motorola, Qwest, Megapath, Global Crossing, Intercall, XO, Level3, Netwolves, Star2Star, US Signal, Telnes Broadband and SalesStream) can also take the exam.

There has been a groundswell of buzz around the certification. The next step is to get carrier support for the CTP.



Why You Should Get Certified

November 30, 2010

The Certified Agent is a Go!

November 29, 2010

The only non-profit trade association for telecom agents and VAR's, the Technology Channel Association (TCA) has launched a new and voluntary Certified Telecommunications Professional (CTP) program! This program will advance Agent business relationships and energize the indirect sales channel by:

  • Providing industry developed and approved technical training and knowledge
  • Recognizing accepted standards of professional conduct and experience
  • Verifying the CTP understands critical industry fundamentals of the industry and how they apply to the end users and carriers
  • Validating Agent expertise and inspiring customer confidence
  • Differentiating personal professional development and company reputation
  • Furthering the stature and recognition of the industry-at-large

Be one of the first to achieve the CTP designation. Go to the CTP information section of the TCA web site to learn how and to get started.

TCA Certified Agent in Beta

November 4, 2010

The Cloud is For Agents, too

October 28, 2010

Khali Henderson of Phone+ and I are doing a webinar tomorrow for agents at TCA on The Cloud. One of the TCA Board Members, Emmet Tydings, President of AB&T Telecom, sent me this response:

"Voice is just another application in an IP world. Mobility is mandating a large portion of strategic service delivery changes within organizations.

Cloud Opportunities for Agents

October 17, 2010

I was on a Cloud panel for Comdex Virtual for VAR's. (You can see that Nov. 16-17, 2010). And I am moderating Demystifying the Cloud for Agents at Microcorp One-on-One on Monday morning. Then I will be presenting Put Your Head in the Cloud: Opportunities for Agents with Khali Henderson for TCA on October 29th.

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