Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

technology

A Message for Dan Hesse

April 26, 2011

The merger of AT&T and T-Mobile will likely have extreme anti-competitive effects on the mobile industry. Certainly, the DOJ and the two F-Agencies (FTC and FCC) need to take note that mobile is churning the service economy of America right now and this merger could derail that. That being said, I have this to say to the CEO of Sprint, Dan Hesse:

You have lawyers and lobbyists and SVP's. Let them carry this fight for you.

The Inexpensive Cloud

April 21, 2011

Image via Wikipedia

Amazon Web Services including EC2 is down today. When Gmail has any failure my twitter stream goes nuts. Facebook collapses often.

There is one thing people should keep in mind: Building Resiliency and Survivability into a Cloud Platform is not cheap.

For Agents, used to selling TDM with five nines reliability, moving to VoIP with less than that will be a shock, especially when they find out after the first outage.

For VAR's, who have been running their own servers, and like visitors to  Vegas who tell me they are up money, will tell you about never having any down time, moving customers to the Cloud, where you lack control and transparency, will be unsettling.





Grasshopper Co-Founder Talks Entrepreneurs

April 18, 2011

Starview Talks Prism

April 16, 2011

One Quick Note About Cloud

April 5, 2011

I keep reading all these projections for Cloud and I have to wonder: Has everyone forgotten that a good portion of this used to be Hosting? Shared Hosting; Managed Hosting; Dedicated Server; Collocation; Digital Hands. This isn't new. Plus it isn't like RackSpace doesn't door knock to see if a business has a server to move to their data center.

Lessons from the Keynotes

March 25, 2011

At the Service Provider Summit, there were a number of keynotes. Here are the lessons that I took away.

Corey Potts of VoIP Innovations spoke about Sales Management. It is a challenge to manage salespeople if there are not processes in place.

Progressive Mobile Tracker

March 22, 2011

Image via Wikipedia

Progressive is pushing out an automobile tracker device called Snapshot. The device attaches to your car's diagnostic port and pushes data out via M2M. Consumers can log on to check out daily stats.

With Snapshot, Progressiveā€™s Pay As You DriveĀ® (PAYD) insurance program,
consumers can get a discount for insurance if they "drive less, in safer ways and during safer times of day". "Your driving snapshot includes the number of miles you drive, time of day you drive and how often you make sudden stops." Big Brother, anyone?

Progressive calls it a game changer.




Business is Change

March 19, 2011

Whenever I read a really good book, it takes a while because my head fills with thoughts of how this will help my clients (and my readers  Right now I am reading Evil Plans by Hugh MacLeod [affil link].


Success is Complex. It isn't simple.

Business is Change.


Thoughts on Deploying Cloud

March 7, 2011


In this 13 minute interview with Dale Frohman of The Frohman Group , we discuss Cloud Deployment in the business.

Deployment of Cloud services is much easier in the small business space (under 100 employees), because typically this is not a complex network infrastructure. The first hurdle to Cloud Deployment is the complexity of the network environment.

Some systems just can not be moved to a cloud platform.


Why Do I Have To Give You That Info Again?

March 1, 2011

Speaking with Fonolo CEO Shai Berger and I were talking last night about Call Centers and the lousy customer satisfaction. All the M&A activity creates pockets of technology and data and apps that cannot integrate easily with other pockets of apps, systems, data.

For example, a customer calls an 800 number of a company that bought two companies - and integration is complete. Except it isn't. The company uses a couple of call centers to fulfill customer service.

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