Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.


A Lesson from Airlines

September 28, 2015

Have you noticed that the airlines are a lot like the telecom industry? Both used to be regulated; now neither are. Both had a bubble resulting in bankruptcies. Consolidation happened in both industries - with a disaster for consumers.

FCC Moves on Frontier and the Internet

September 14, 2015

So the FCC set the clock on the Charter-TWC merger. Part of the order explains how confidential information will be handled. (This is not the first merger with confidential company info.) The two Republican Commissioners on the FCC are complaining loudly -- as they have over every order passed by this Commission. FCC Commish Ajit Pai is often belittling the FCC CHair and his decisions publicly.


August 26, 2015

While search slideshare (now LinkedIn slideshare), I saw this slide, which sums up customer expectations as well as a conversation I saw having with Pete Davis of Panterra.

BYOD is not just an IT PITA (pain-in-the-@ss); it is about the user choosing. That is what Netflix is - user choice (including binge watching). That is what Consumerization of IT is.

Promises Unkept

July 12, 2015

As the mergers (AT&T/DirecTV and Charter-TWC-BrightHouse) are coming under review at both the Dept. of Justice and the FCC, the propaganda machines are full swing - especially by AT&T which has a formula for getting its way at the FCC.

BGR has a headline - AT&T's Latest Promise to FCC in Effort to Win DirecTV Merger Approval Reeks of Desperation - that is interesting, except it isn't desperation. This is the AT&T formula for mergers. Make Promises that you will never keep.

Analysts' Views: Part 1

July 7, 2015

Reading Jeff Kagan's take on the Big 3 Telcos - Ma Bell, Pa Bell and C-Link - makes me think that analysts only read press releases. Or just talk to the PR department.

In that piece, Kagan says he is talking about wireline, but his view of AT&T is based almost entirely on mobility. To be fair, most of Ma Bell's attention is cellular - even in Mexico and Latin America it is all cellular all the time.

The Trend Toward Global Expansion

June 9, 2015

We are seeing an interesting trend. The ILECs are going global. AT&T, Verizon and CenturyLink are looking to other global markets to make up for a decline in revenue in the US.

AT&T made acquisitions in cellular in LATAM.

3 Cable Stories That Are Good Reads

June 2, 2015

As I wrote previously, our industry hasn't really applied the technology that we push on our customers. Don't you ever wonder Why Your Cable Company Doesn't Always Know If Your New Address Gets Service?

One reason is simple data logic. "That database suffers from the classic, timeless data-management problem of "garbage-in, garbage-out" -- they can't give accurate info if they don't get it to begin with.

Is It Just Me Or Is It Getting Worse?

May 5, 2015

A TWC Story

May 1, 2015

A reader sent me a story about the difficulty of adding the voice mobility package to the company's TWCBC voice service. "Over the past 7 days, I have put in 3-4 hours in working trying to get this simple feature added and have spoken with 3 sales reps, a retention rep, and several others in other departments." Frustration with the process and the company is natural in telecom. This isn't TV any more. But then that is why TWC was for sale.

The Race to Gigabit is About Business

April 15, 2015

The cable companies racing to Gigabit networks isn't about delivering ultra-fast broadband to consumers. The Gigabit announcements get them good PR in DC, where the largest MSOs are waiting for approval for acquisitions (Comcast for TWC; Charter for Bright House). Comcast, as the largest MSO, has a poor reputation for customer service and for Net Neutrality. The Comcast-Verizon squeeze on Netflix was probably the number 1 reason the FCC received millions of public comments and laid down the law.

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