telco

Where's ACC Business Going?

March 12, 2009

ACC Business is a subsidiary of AT&T. It uses the AT&T network to provide voice, data and Internet services to small and medium business via agents only. ACC Biz does not have a direct sales force. Tech support and billing through ACC Biz is actually more customer friendly than using AT&T.

Posted in agents, channel, telco, telecommunications

AT&T Striking and Hiding

March 11, 2009

It looks like AT&T is heading for a strike. Most people at AT&T I know have already been cross trained (I use that term loosely) to handle union jobs. A wholesale account manager will be heading to Michigan to be a T1 installer. Nice. Glad I don't have any AT&T orders in the system.

Also, it looks like AT&T is keeping its sales meetings quiet.

Posted in agents, bellsouth agent, channel, telco, wireline

Is Broadband No. 1 in America?

February 23, 2009

CircleID takes a look at America's Broadband Score

"Leonard Waverman, the dean of the Haskayne School of Business at the University of Calgary, describe a measure he developed called the 'Connectivity Scorecard.' It's meant to compare countries on the extent that consumers, businesses and government put communication technology to economically productive use. Even after deducting the untold unproductive hours spent on Facebook and YouTube, the United States comes out on top..."

What's interesting to me is the comments. How no one can find the US Broadband score is funny. (Heard of Google much?) It isn't so much the score as what the score represents.

We have a few problems to fix:

(1) ISP Competition for one.

Posted in FCC, Internet, broadband, cableco, fiber, politics, spectrum, technology, telco, telecommunications

Nuvox and Google Team Up

February 12, 2009

Nuvox says that they are all set for this economy. It looks like they have $30M in the bank, re-financed their debt, and are looking for a possible acquisition.

Nuvox is now offering Google Apps to its customers.

NuVox business customers can now access Google's popular Web applications on their own domain such as Google Docs to create, share, and collaborate on documents, presentations, and spreadsheets in real-time and can even gather a variety of business information in one place from Google Sites which brings forth videos, calendars, presentations, attachments, and text -- and easily share it for viewing or editing with teams or as a company intranet.

Posted in economy, sip trunking, telco, telecommunications

Voice Traffic Today

January 19, 2009

Posted in telco

Fairpoint Rural IPTV

December 3, 2008

Fairport is trialing out IPTV in a New Hampshire town. As DSLR points out, VZ couldn't (or wouldn't) roll out fiber to the New England tri-state region, but Fairpoint thinks it can. How when Fairpoint got stuck with such huge debt over the deal with VZ that the PUC offices of the 3 states weren't certain that Fairpoint could remain solvent.

Fairpoint doesn't have much choice as TWC has launched digital voice service in region causing POTS line loss for Fairpoint.

Posted in IPTV, telco, telecommunications, voip

Is there any value left to Telecom?

December 1, 2008

Let's examine today's telecommunications sales landscape:

Case 1: If the pricing starts discounted at $9000, but ends up being sold at $2700, is there value in Telecom?

Case 2: If Carrier A sells a 1GB Private line for $17K between two lit buildings, how can Carrier B offer the same for $6800?

Case 3: If BellSouth used to charge a company $680 for their service and now presents a "Winback" offer of $320, what's the deal?

Where's the value? Or is there none and it's just a matter of putting revenue on the books, any revenue?

Posted in agents, channel, duopoly, telco, telecommunications

The Pain of The Switch

November 24, 2008

Interesting report from Strategy Analytics: More folks would switch their triple play provider if they didn't have to waste a day or two waiting for the install. With that kind of stat, will any of the duopoly companies fix their install process?

People often claim to be satisfied with what they already have. 76% of broadband subscribers in the US suggest they are very or somewhat satisfied with their broadband service. But when they are asked if they would be willing to switch, three in every four say they would do so, depending on the price and performance of an alternative service.

Can't be too satisfied if you would switch.

And really the perception varies greatly.

Posted in broadband, cableco, duopoly, telco, telecommunications

Is the $100 Triple Play viable?

November 21, 2008

So on Linkedin, Neal Lachman, asked if the $100 Triple Play was Viable in today's economic molasses. Neal writes:

Bundling voice, video, data services for a higher ARPU was an obvious, great move when broadband services and advanced digital services were first introducded...... However, the market is moving more towards a lower ARPU for the triple play services. This is especially going to play a big role in future operations. The time of high ARPUs is going, and soon it will be history.

Posted in Internet, Marketing, bandwidth, broadband, cableco, duopoly, economy, linkedin, telco, telecommunications, video, wi-fi, wireless

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