Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.


Why Do You Look at an iPhone That Way?

April 7, 2016

The promise of the iPhone wasn't that you could make HD voice calls. Actually the original promise was a beautifully designed cellphone. Then it became more with iTunes and the app store and the ecosystem.

The ecosystem is the environment around software like Apple, Amazon, Google or Microsoft.

What Are They Feeding Enterprise?

March 9, 2016

After a 27 hour trip to Enterprise Connect, I can safely say that we have an unqualified me-too business. Video conferencing and collaboration - now called meetings and workflow - were printed on every booth. Here is what I saw.

Cisco demonstrated Spark, which I thought was for SMB, but is being pitched to Enterprise especially with its big hook into Salesforce.

Monday Morning Thoughts on Sales and Strategy

February 1, 2016

This testimonial for ANPI by an RLEC is worth listening to just to understand the thinking behind moving to cloud comms. Try at least the first 90 seconds.

Seth Godin's blog today describes not a pyramid, but a Frustum. Seth uses the music business as the example, but I see it in the telecom industry today.

The Commission Revenue Spiral

December 16, 2015

I received an email today about the channel strategy for 2016 for Windstream: WIND is NOT paying agents for any new order under $1500. I wrote about this when I first heard in October. No idea how this will work out, but train wreck comes to mind.

Windstream as a whole has had some much change - acquisitions, people, spin-offs - that I imagine there are no silly ideas in the conference room.

Juniper is a Cable Pusher

October 6, 2015

Juniper Networks is now pushing its VAR partners into the cable channel, getting them to sell cable services. It is pitched as cable is the cable to connect to the cloud. [see webcast video here] Comcast Business was on the webinar but they pitched their sisters too.

"One of the first integrated programs is the Cable Business Service Program.

A Lesson from Airlines

September 28, 2015

Have you noticed that the airlines are a lot like the telecom industry? Both used to be regulated; now neither are. Both had a bubble resulting in bankruptcies. Consolidation happened in both industries - with a disaster for consumers.

Is There Any Telecom Disruption?

September 22, 2015

Today, was featured on ProductHunt. In the discussion, was mentioned.

Despite consolidation and analyst predictions of 20+% CAGR, we haven't really seen any real disruption in the space.

Low price by itself is not disruption.


August 26, 2015

While search slideshare (now LinkedIn slideshare), I saw this slide, which sums up customer expectations as well as a conversation I saw having with Pete Davis of Panterra.

BYOD is not just an IT PITA (pain-in-the-@ss); it is about the user choosing. That is what Netflix is - user choice (including binge watching). That is what Consumerization of IT is.

2000 Players Have Less Than 40% of Market

July 21, 2015

There are approximately 2000 Hosted VoIP providers in the US. According to market research from Edgewater, "The majority of SMBs have not yet migrated to IP Communications. While adoption rates are higher in larger organizations, as high as 36%, adoption for smaller SMBs (< 100 employees) is less than 25%."

Vonage says only 15% of the SMB market has been penetrated by UCaaS.

A TWC Story

May 1, 2015

A reader sent me a story about the difficulty of adding the voice mobility package to the company's TWCBC voice service. "Over the past 7 days, I have put in 3-4 hours in working trying to get this simple feature added and have spoken with 3 sales reps, a retention rep, and several others in other departments." Frustration with the process and the company is natural in telecom. This isn't TV any more. But then that is why TWC was for sale.

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