Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

Avaya Has Fallen

November 29, 2016

News out of the Wall Street Journal has Avaya contemplating a Chapter 11 bankruptcy filing and selling off its call center unit.

The problem with Avaya is it is over-leveraged, which we will be saying about many telecom companies in the coming two years. The on-premise or hardware PBX business did not fold like everyone thought. However, it didn't grow either.

UCaaS Round-Up (Tidbits 2443)

November 16, 2016

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform that they created internally named NextOS. Nextiva has 100K SMB customers. It is surprising that they didn't make an SD-WAN announcement, similar to Vonage Biz's SmartWAN or TelePacific's UC-X with SD-WAN options.

When asked if this wasn't just a wrapper around Broadsoft's UC-One or other packages, Nextiva replied, "NextOS was completely imagined and developed in-house."

Tidbits #2441

November 9, 2016

Here are some interesting stories.

The US presidential election is finally over.

So is IPv4!

GTT is buying Hibernia Networks for $590 million (mostly cash). Hibernia adds sub-sea assets to GTT's Tier 1 global network.

Marketing Lesson from the Election

November 9, 2016

A couple of marketing lessons from the campaign. (Non-political).

If your Brand is broken, run a Branding campaign not a negative campaign.

When your brand is broken -- maybe your uptime is three eights instead of nines or maybe your customer service is notoriously awful - the buyer doesn't have trust in you.

Channel Outlook in a Mega-Merger World

November 7, 2016

With all of the deals going on being a telecom partner is a nervous business. Why do I say that? Uncertainty is never good. Less choice is never good. Less competition is unhealthy for an industry.

Is UCaaS Growing?

October 31, 2016

The latest financials came out in the last week. Let's examine if UCaaS is growing.

RingCentral Office annualized exit recurring software subscriptions (ARR) grew 39% year-over-year to $316.8 million. RC says they are growing margins and revenue, while also increasing their losses.

Broadsoft Goes Deep in White-Label

October 31, 2016

These acquisitions are coming faster than I can type!!! Sheesh! Broadsoft is buying VoIP Logic!

This is ironic because when BSFT bought Intellinote and made a bunch of announcements about spreading BroadCloud and BroadBusiness, I remarked they should just buy VoIP Logic.

The State of UC&C - Part 3

September 14, 2016

I have a lot of snippets on the UCAAS and UC&C space to share, in no certain order.

We have seen consolidation in the contact center space - ININ-Genesys and others. It isn't over yet. There are too many players in the marketplace, and for right this moment money is still cheap.

Freemium UCaaS by OnSIP

September 14, 2016

Studying UCaaS

August 29, 2016

UC is a bucket of ways to communicate - voice, video, conferencing, messaging (SMS, text, IM, chat), presence and more. Some of those buckets are shifting. Voice calls can be made through many apps (like Facebook, WhatsApp, Skype, Google Hangouts, Snapchat, etc. and I am amazed NOT through LinkedIn).

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