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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

UC is Incompatible

March 25, 2015

UC Trends in Q1 2015

March 24, 2015

Just back from the CP Expo in Vegas, I am still catching up and digesting what is in store for 2014 in the Channel and it looks like the Hosted VoIP space. Most noise at the show was around Hosted VoIP.

Two studies out about SMB trends. One from Intermedia.Net late last year is around mobile trends.

Vonage Buys Simple Signal

March 17, 2015

Big news yesterday at the CP Expo was that Simple Signal got acquired by Vonage. The Big Cheese seemed thrilled. "The deal to buy privately held Simple Signal (and its 1,600 customers, not counting white-label partners) is for $25.25M -- about $20M in cash and 1.1M in Vonage common stock," per Seeking Alpha. That was about 1.5x revenue.

News Tidbits Part 2916

February 16, 2015

Some different things happening in the VoIP industry. Let's take a look.

Phonism has come out of beta with their VoIP end-point management system.

8x8 "announced it is offering an unprecedented Service Level Agreement (SLA) to qualified enterprise customers that guarantees the industry's highest levels of service availability and voice quality for calls transmitted over the public Internet.....

3 Reasons UC Deployments Fail

January 28, 2015

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company doesn't leverage the value of the platform enough to justify the purchase. The users aren't using it!

One reason that UC deployments fail is that "It was sold wrong." Customer expectations were not set properly.

6 Companies to Watch in 2015

January 5, 2015

Here are 6 companies that will be interesting to watch in 2015. In light of the consolidation - and pending mergers - there will still be some interesting moves in telecom.

First up is Sangoma. Why?

Study Data Doesn't Mean Much Sometimes

December 19, 2014

"Two technologies, namely mobility and Unified Communications and Collaboration (UC&C), are significantly transforming the work patterns in organizations, " writes ReportBuyer. The release goes on to talk about mobile converging with UC&C and BYOD to create mobile UC&C plus security. There is a specific market for mobile UC&C and BYOD. It is not an SMB problem.

More Money

December 5, 2014

In its series D round, Thinking Phones (formerly Thinking Phone Networks) raised a whopping $56.7 million in venture money to bring the total to $89 Million. (I think that is a record for VoIP, not counting IPO.)

I tried to find revenue numbers but they were not available.

TP bought Whaleback in August.

UCaaS Leaders?

November 25, 2014

One more research company put out its market leader report on UCaaS (unified communications as a service or as I call it Hosted PBX or Hosted UC or just UC).

New Q3 data from Synergy Research Group show that 8x8 and RingCentral continue to lead the UCaaS business suite market, with each having a worldwide market share of just under 13%. However, among the leaders Mitel is growing the fastest with a 60% year-on-year increase in revenue and a more than twofold increase in subscribers. Meanwhile total market revenues keep growing by over 30% year-on-year.

If this chart is any indication, Synergy RG didn't look at a big cross-section of the industry.

VoIP Velocity, But Tie Your Shoelaces First

November 19, 2014

The numbers that ANPI collected from Gartner about VoIP and UC point to market velocity for VoIP.

By the end of 2015, "60% of all North American enterprises will move at least 30% of their voice communication to the cloud" -- Gartner

The IP Voice services market is currently growing at a 28.8% compound annual growth rate -- Gartner

The problem is that most service providers are tripping over their shoelaces while trying to run this race.

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