Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

A Brief About ANPI

May 29, 2015

ANPI is a telecom company privately held by 140 RLECs (rural local exchange carriers also called IOCs, independent operating carriers). I spoke with Mike Cromwell, ANPI Chief Sales Officer, earlier this week to get the background on ANPI and the CEO change.

This was a recent announcement: "The Board of Directors of ANPI Holding, Inc. and the Board of Directors of ANZ Communications, LLC regretfully announce that David Lewis has resigned as President of ANPI Holding, Inc. and CEO of ANZ Communications, LLC." This came a few months after other departures, including CMO David Byrd. Cromwell explained that for Lewis it was time to move on. After all, "Mr. Lewis was the founding CEO of ANPI, and has led the organization through a tremendous evolution over the last 19 years."

Edgewater-Metaswitch UC Study

May 29, 2015

I was on the Edgewater webinar yesterday where John Macario was presenting the Edgewater Hosted PBX/UC study data. Edgewater surveyed 1250 businesses about PBX, HPBX and UC. The data was good.

Metaswitch's Chris Carabello also presented.

Some Observations on UC&C

May 21, 2015

Just back from the Genband Perspectives15 show. Here are some observations I have around unified communications and collaboration (aka UC&C).

We act like everyone is a Knowledge Worker. That is hardly the case.

Did You Make It?

May 14, 2015

IHS Infonetics' Hosted Unified Communications Scorecard came out. I have to wonder how they score this. I know from my own work that I only discuss and write about companies and products that I know about. (It is why you are probably bored of hearing about EarthLink and HPBX companies.)

Where is the VoIP Market is Going?

May 11, 2015

I have been working on this post for a while. I even asked a couple of people in the industry where they thought the Hosted PBX market was going. A few said that integration was going to be important for customers to realize the full impact of Unified Communications. That is certainly true especially at mid-market and larger.

The Latest Buzz(words) to Offer

April 22, 2015

The CLEC crowd is trying to move beyond the legacy services of network and minutes. Hard to do when customers still want to buy it. In much of the marketing, the services with the most buzz are: Unified Communications as a Service (UCaaS), Managed WiFi and mobility.

Under UCaaS I will include Collaboration, so Lync, Office 365, Sharepoint, Dropbox, conferencing flavors (audio, web, video), contact centers and the like.

Customer Experience is the Next Level

April 7, 2015

Saw this today from Evan Kirstel: "Accenture and Alcatel-Lucent Helping Telefonica Enhance Experience For Consumers in Europe and Latin America". The strategic partnership between Accenture and ALU combines the PS of the consulting firm with the hardware of ALU. Integration of software systems is required for the customer experience (and adoption of services) to increase. Unified Communications means unifying the various components - texts, email, faxes, vociemail, chats, video, social media - into one inbox (especially for the contact center agent).

UC is Incompatible

March 25, 2015

UC Trends in Q1 2015

March 24, 2015

Just back from the CP Expo in Vegas, I am still catching up and digesting what is in store for 2014 in the Channel and it looks like the Hosted VoIP space. Most noise at the show was around Hosted VoIP.

Two studies out about SMB trends. One from Intermedia.Net late last year is around mobile trends.

Vonage Buys Simple Signal

March 17, 2015

Big news yesterday at the CP Expo was that Simple Signal got acquired by Vonage. The Big Cheese seemed thrilled. "The deal to buy privately held Simple Signal (and its 1,600 customers, not counting white-label partners) is for $25.25M -- about $20M in cash and 1.1M in Vonage common stock," per Seeking Alpha. That was about 1.5x revenue.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Next
Featured Events