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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

News Tidbits Part 2916

February 16, 2015

Some different things happening in the VoIP industry. Let's take a look.

Phonism has come out of beta with their VoIP end-point management system.

8x8 "announced it is offering an unprecedented Service Level Agreement (SLA) to qualified enterprise customers that guarantees the industry's highest levels of service availability and voice quality for calls transmitted over the public Internet.....

3 Reasons UC Deployments Fail

January 28, 2015

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company doesn't leverage the value of the platform enough to justify the purchase. The users aren't using it!

One reason that UC deployments fail is that "It was sold wrong." Customer expectations were not set properly.

6 Companies to Watch in 2015

January 5, 2015

Here are 6 companies that will be interesting to watch in 2015. In light of the consolidation - and pending mergers - there will still be some interesting moves in telecom.

First up is Sangoma. Why?

Study Data Doesn't Mean Much Sometimes

December 19, 2014

"Two technologies, namely mobility and Unified Communications and Collaboration (UC&C), are significantly transforming the work patterns in organizations, " writes ReportBuyer. The release goes on to talk about mobile converging with UC&C and BYOD to create mobile UC&C plus security. There is a specific market for mobile UC&C and BYOD. It is not an SMB problem.

More Money

December 5, 2014

In its series D round, Thinking Phones (formerly Thinking Phone Networks) raised a whopping $56.7 million in venture money to bring the total to $89 Million. (I think that is a record for VoIP, not counting IPO.)

I tried to find revenue numbers but they were not available.

TP bought Whaleback in August.

UCaaS Leaders?

November 25, 2014

One more research company put out its market leader report on UCaaS (unified communications as a service or as I call it Hosted PBX or Hosted UC or just UC).

New Q3 data from Synergy Research Group show that 8x8 and RingCentral continue to lead the UCaaS business suite market, with each having a worldwide market share of just under 13%. However, among the leaders Mitel is growing the fastest with a 60% year-on-year increase in revenue and a more than twofold increase in subscribers. Meanwhile total market revenues keep growing by over 30% year-on-year.

If this chart is any indication, Synergy RG didn't look at a big cross-section of the industry.

VoIP Velocity, But Tie Your Shoelaces First

November 19, 2014

The numbers that ANPI collected from Gartner about VoIP and UC point to market velocity for VoIP.

By the end of 2015, "60% of all North American enterprises will move at least 30% of their voice communication to the cloud" -- Gartner

The IP Voice services market is currently growing at a 28.8% compound annual growth rate -- Gartner

The problem is that most service providers are tripping over their shoelaces while trying to run this race.

Dali, Picasso and UC

November 10, 2014

Last month, the Salvador Dali Museum finished up its Andy Warhol tour. Warhol and Dali knew each other. They both also knew - and were influenced by - Pablo Picasso. (For example, Head After Picasso (1985) by Andy Warhol.) This weekend, The Dali Museum in St. Petersburg, FL, opened its Picasso exhibit.

Two UC Providers Cash Out

November 5, 2014

Phoenix-based Telesphere announced that Vonage would be acquiring them for $114 million in stock and cash. Teleshpere's Broadsoft-powered UCaaS revenue is just north of $40 million, so it is about 2.5x times revenue - a deal that many Cloud Comm Alliance guys will now be looking for.

This move by Vonage follows its acquisition of Vocalocity a year ago in order to enter the business voice market. The acquisition of Telesphere allows Vonage to enter the Enterprise space.

What's the Difference?

October 28, 2014

As I have been trying to add up, there has to be 2000 service providers offering some kind of Hosted VoiP. There are about 1000 ILECs of one size or another (NTCA, NCTC, ITTA) and about another 900 MSO's. In addition, the ISPs or ITSPs offering Asterisk service or using Netsapiens, Ipifony, Broad River, or other white label softswitch operator. There are 300+ Broadsoft clients in the US (main of which are ILECs and MSOs).

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