Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

The UCaaS Business Right Now

July 24, 2014

I wish I knew what the UCaaS business was. The UCaaS (Unified Communication as-a-service) business is projected to be $23.34 Billion by 2019, according to MarketsandMarkets.

"MarketsandMarkets forecasts the Unified Communication as-a-service (UCaaS) market to grow from $13.10 billion in 2014 to $23.34 billion in 2019. This represents a Compound Annual Growth Rate (CAGR) of 12.2% from 2014 to 2019." Those are some pretty specific numbers.

An Exchange Alternative with UC

July 9, 2014

Icewarp: I have seen them around (since 2001) but didn't really know what they did. I spoke with them at the WebRTC Expo in Atlanta. Icewarp is a replacement for Microsoft Exchange server. (All those Microsoft partners who still want to make money selling Exchange, hello!)

A Look at ShoreTel Numbers

May 21, 2014

The WSJ posted revenue numbers from Shoretel. I am taking a guess that these would be industry average or demonstrate what all PBX vendors are seeing. ( could be wrong.)

"Recurring revenues, which consist of cloud monthly recurring revenues and support revenues, represented 40% of total revenue in the third quarter of fiscal 2014 and reached an annualized value of $130 million." So 30-35% of revenues are now coming from HPBX MRC.

The UC Install Opprtunity

May 19, 2014

When I talk to UC provider (or Hosted VoIP providers) that sell nationally, the biggest challenge is the customer install. There are a couple of national installers including Endeavor. The feedback I hear is that the current choices are not good. just because you can spell ROUTER doesn't mean you can configure one or find one was just one anecdote.

Notes from Metaswitch Forum

May 13, 2014

Day 2 for me at the Metaswitch Forum 2014 in New Orleans. Here are some of the notes and tips:

Bryan Grimm of Metaswitch says that NOW is the time for Hosted PBX sales. The Big Opportunity is now.

What's Missing in UC?

May 1, 2014

Why do people think UC is plug and play! Was Microsoft ever plug and play?

The biggest hurdle to Hosted UC installs is a competent technician on-site. Heck, even for telecom installs, a competent tech would be helpful to extend the demarc, run some cat5e or fiber runs, deploy the CPE, turn up the router (and plug it in), check for UPS, etc.

Hosted PBX Sales Increasing

April 17, 2014

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is due to the large number of service providers offering it. Today, CoreDial tweeted, "Sales of #hostedPBX and #unified #communication services rose 13% in 2013." This is just a response to Infonetics 2014 VoIP report, in which the research firm projects that UC and VoIP (including residential) will grow to $88B globally. It is currently at $68B. That's global.

Telesphere Goes Reality TV in Booth

March 17, 2014

A few posts this month from trade shows where I just wanted to point out some unusual marketing, like TelePacific having pop-a-shot basketball games in their booth. Swoosh!

Telesphere and BroadSoft are unveiling a massive 8-foot-tall, 3,200 pound aquarium developed by the creative team of Acrylic Tank Manufacturing from Animal Planet's hit show, "Tanked." Representatives of Telesphere tooke part in filming an episode of "Tanked" that will air on the Animal Planet Network in April. So telecom hits reality TV.

Open Note to the Hosted PBX Crowd

February 27, 2014

I was asked yesterday why I don't like Alteva, by someone who just went to work there. I don't like or dislike Alteva or 8x8 or any other Hosted PBX company. Alteva is public - like 8x8, RC, CBEY and a few others - so I get to look at the numbers they post quarterly. It's a measuring stick.

Ring Central and J2 are Popping

February 10, 2014

Ring Central saw a bump in the stock price in Wall Street's response to RC's earnings report. Quarterly revenue increased 37% year-over-year to $45.3 million. Total revenue was $160.5 million for the full year of 2013, up 40% from the full year of 2012.

CEO Vlad Schmunis announced that "TELUS, a leading national telecommunications company in Canada, has selected RingCentral's cloud-based services to deliver advanced communication solutions for its business customers." RC has a similar deal with AT&T.

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