Peter : On Rad's Radar?
Peter

On Rad's Radar?

| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

Winning the Battle for SMB VoIP

January 25, 2010

Posted in PBX, VAR, sip trunking, unified communications, voip

Making Money in IP Communications

January 20, 2010

In a room filled with VAR's, inter-connects and VoIP resellers (and one investor), our ITEXPO panel this morning discussed making money from IP communications.

How does the indirect channel make money from IP? It is SO different from TDM. This isn't really plug-and-play services.

Posted in VAR, agents, apps, channel, cloud computing, communications, expo, im/chat, sip trunking, unified communications

Google VoIP

January 4, 2010

Tom Keating has a blog post about Google's VoIP Plans. (Cue the Dr. Evil laugh). What Google is trying to do, according to Google VP of Product Management, Bradly Horowitz's hints at their future roadmap when he said, "What we're trying to do with telephony is give people a seamless experience that frees up their telephony communication from the silos where it's lived for the last decade. Voicemail, my contacts, all of those things have been segregated from the rest of my Web experience.
Posted in email, telecommunications, unified communications, voip

Why is selling Hosted PBX so hard?

December 3, 2009

Talking with VoIP Providers most are just selling SIP Trunking. Why do I say Just? Where's the value in that? PRI replacement service while shaving revenue off the customer bill is the reason that the telco industry is sinking.

Posted in PBX, sales and selling, unified communications, voip

Were There Highlights in 2009?

November 25, 2009

Ken Camp's Year in Review prompted me to write this. It's been an interesting year. SIP, UC, Cloud, Merger. That's really how I see the blur that was 2009. I attended so many conferences this year.

Posted in CLEC, FCC, PBX, TCA, TMC, agents, bandwidth, broadsoft, cloud computing, economy, saas, sip trunking, social network, telco, tele-presence, telecommunications, twitter, unified communications, voip, xo

A Profitable Bundle

October 30, 2009

This PowerPoint presentation represents the outline of what my panel was going to discuss at Broadsoft Connections. We were going to make 3 points about Marketing a Profitable UC Bundle: 

  1. Does Bundling Work;
  2. How do you sell it;
  3. What makes a successful bundle

Does Bundling Work? It depends. Are you using a Bundle for Customer Retention or Customer Acquisition?



Posted in Marketing, apps, broadsoft, communications, sales and selling, unified communications

One on One with Agents

October 5, 2009

Master Agency Microcorp is holding its One-on-One Event for its agents in Atlanta next week. I will be moderating a session on Trends for 2010 & Beyond, where we will discuss the next series of services that Agents can create revenue streams from. 

You've heard the noise about Conferencing coming from the likes of Premiere and Inter-Call. With the Green movement and the economic realities of cutting down travel expenditures, video and web conferencing are selling. It's just a software application that can be sold as a service - (notice I mentioned app and SAAS there?). It creates a revenue stream for an Agent by cross-selling to your existing client base.

You can also offer Hosted Microsoft Exchange email and the Office Suite software.



Posted in agents, apps, cellular, conferences, email, unified communications, wireless

Thoughts about UC

September 25, 2009

Posted in broadsoft, unified communications, voip

UC is like a Gym Membership

August 24, 2009

Posted in PBX, broadsoft, telecommunications, unified communications, voip

Google Giving Voice to Startups

July 8, 2009

In a short article in INC magazine, one entrepreneur explains how he uses Google Voice for his startup business. He is a straddler - he has a full-time job while launching his own business. 

As noted by Ring Central, many of the features in Google Voice have been available for a while from VoIP Providers. However, it's partially the brand (it's Google) and partially the price (um, free). Once Google allows number portability, it will be tough to beat. Why?

For one thing, Raving Fans. Google has a lot of Raving Fans. And those fans tell stories about the service - even better than a testimonial.



Posted in Marketing, telecommunications, unified communications, voip
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