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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

Telecom Tidbits Part 133

January 16, 2014

Master Agency Telephony Partners has re-branded as Acuity Technologies. Why the re-brand? More than just the shift to cloud, the industry will be just one - IT and telecom - "a comprehensive technology infrastructure company that can provide solutions covering the entire spectrum of technology." That's what Acuity CEO Josh Anderson is delivering and the name change is just a way to showcase that.

Panterra Networks will be unveiling a new data storage service at ITEXPO.

3 Top Trends That Will Affect Telecom in 2014

December 30, 2013

I was reading the Stratfor intelligence newsletter with its Top 5 Trends That Will Shape 2014. It's an interesting list.

  1. An enduring detente between Iran and the United States
  2. The rise of nationalist and extremist parties in Europe
  3. Russia and Germany bargain over Central/Eastern Europe and energy policy
  4. China's return to strongman politics
  5. Domestic turmoil and economic stress in India and Turkey

Another article mentioned that Israel is having a water shortage. People joke about water being what we fight the next world war over, but it isn't much of a joke.

Lessons From Avaya EPF

December 3, 2013

Interesting Sales Tips from Avaya's Executive Partner Forum last month

"38% of salespeople understand the customer's issues and are able to identify how the vendor can help." Just 38%. That means two-thirds of salespeople are still selling the old way. Training and sales coaching is needed.

UC Growth is Stagnant

November 6, 2013

The case for UC: "The communications requirements of most businesses now extend well beyond telephony. They embrace email, instant messaging, voicemail, video conferencing and 'presence'. Ideally every one is integrated with the others to create a suite of unified communications and collaboration (UC&C) tools." Ideally - but not in reality. Hence, the big problem - and why UC growth isn't what it should be.

More Than Just VoIP Now

August 26, 2013

The ITEXPO used to be the primary VoIP show. Today as we launch the pre-show, I notice that none of the press releases are about VoIP. Hardly any are even about UC (unified communications). There is a lot of noise around M2M.

Should Hosted UC Providers Offer Network?

July 28, 2013

Stage 2 just announced a Northeast build of an MPLS network. Telesphere has one too. West IP, too. Why do these Hosted UC companies need to offer network? For some, it is a way to handle Quality of Service, which is linked to customer satisfaction.

The VoIP Market Right Now

April 29, 2013

"The market for VoIP services has moved well beyond the early adopter stage to mainstream status in many developed countries. SIP trunking and hosted UC continue to heat things up, fueling growth," reports Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.

According to the study, "Due to continued demand for enterprise cloud-based services, hosted VoIP and Unified Communications (UC) services revenue grew 17% in 2012 from 2011, the most of any segment."

The reality is that SIP Trunking jumped 83% because VoIP is a cheap dial-tone replacement.

Channel Shifts, Moves, Adds and Changes

April 9, 2013

There is a lot of noise coming out of the channel. Personnel changes left and right and center. Who's leaving, who's joining, who just signed an agreement. Bzzzzzzzz It's just noise for the most part.

Is the Channel Too Lazy to Sell Cloud?

March 29, 2013

Talking with channel managers lately in the Hosted UC space, well, has been depressing to be honest. No one is having fun - or knocking it out of the park. Yes, there are pockets of success - mostly from verticals or niches (surprise!).

So one CM made the comment that channel partners are too lazy to sell cloud.

The UC Space Right Now

March 26, 2013

I was chatting with another industry blogger recently. We were discussing how there are a lot of VoIP Providers out there. I estimate it at over a thousand. However, I don't see the Hosted PBX space making huge strides.

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