Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

J2 Buys Competition (and other M&A)

December 8, 2010

So Salesforce bought a Ruby based cloud platform company called Heroku for $212M, which my RubyonRails geeks say is a steal. Why? Marc Benioff, chairman and CEO, salesforce.com, says: "Ruby is the language of Cloud 2, and Heroku is the leading Ruby application platform-as-a-service for Cloud 2 that is fueling this growing community.

The Buzz on UC is Over

November 30, 2010

Gary Kim is writing about the buzz on UC being over. Last week, Gartner called UC a scam. Now Gartner is taking UC off the trend list for 2011. So has Frost & Sullivan.

UC Won't Last

November 24, 2010

I started working on a post last week I titled UC Won't Work. Today, there's a topic abuzz about how UC is a scam.

Speaking during a debate on unifiec communications at the recent Gartner Symposium in Sydney, analyst, Nick Jones, argued the case that unified communications is the "greatest scam since Ponzi", saying the technology had no clear definition. "I'll give you the real definition: Unified communications is the bundle of things a vendor wants to sell you," he said, according to NetworkWorld.

I have to concur. Everyone calls it something different.

My Take on Stocks

November 10, 2010

So "BroadSoft Inc.(BSFT) shares climbed 43% after the voice-enabling software company reported third-quarter earnings that exceeded estimates," according to MarketWatch. Total revenue increased 22% year-to-year to $22.3 million; up 13% from the second quarter of 2010. License revenue increased 27% year-to-year to $12.9 million; up 22% growth from Q2 2010.

The Buzz around Hosted UC is certainly up, driven by such companies as Polycom and its PR machine.

Big Challenge Selling Hosted PBX

November 9, 2010

On LinkedIn (in the Hosted PBX group), the question was asked, "What's the biggest challenge you face selling your solution to end users and/or channel partners?" Here are some of the answers.

Can the end user trust the service delivery of the provider? This is a big question because there have been some failures in VoIP delivery over the years. VoIP has taken somewhat of a reputation hit.

The Cloud is For Agents, too

October 28, 2010

Khali Henderson of Phone+ and I are doing a webinar tomorrow for agents at TCA on The Cloud. One of the TCA Board Members, Emmet Tydings, President of AB&T Telecom, sent me this response:

"Voice is just another application in an IP world. Mobility is mandating a large portion of strategic service delivery changes within organizations.

When the Cable Giants Wake

October 26, 2010

The MSO's will be coming strong into Hosted UC next year. Four of the top 5 MSO's will be rolling out Business Hosted UC services. By the time they come to market the current crop of ITSP (Hosted VoIP Providers) better have their marketshare shored up. The ITSP has to be really sticky to their clients.

Day 1 Observations from Phoenix

October 26, 2010

I'm at the Broadsoft Connections 2010 user conference in Phoenix. The theme is Ignite Passion (for Hosted UC). These are some of my notes:

Broadsoft is pushing not just Hosted PBX but services they are calling CAAS (Communications-as-a-Service).

Broadvox and Cypress: What Now?

October 17, 2010

Broadvox and Cypress acknowledged the merger rumors on Thursday, announcing that they were still working out the details of the merger. (TMC broke the story here). Both companies wanted to assure customers that it will be business as usual.

Executives told TMC that no product lines were in danger.

Net-Heads Versus Bell-Heads

October 6, 2010

So I gave my talk today about Net-Heads versus Bell-heads at CVX (Channel Vision Expo). There is a shift happening in the telecom world. Not only is the world of IT and the world of Telecom blending, but technology is becoming even more pervasive in the business world. More technology means more problems and much more support is needed.

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