Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

VAR

The Certified Agent is a Go!

November 29, 2010

The only non-profit trade association for telecom agents and VAR's, the Technology Channel Association (TCA) has launched a new and voluntary Certified Telecommunications Professional (CTP) program! This program will advance Agent business relationships and energize the indirect sales channel by:

  • Providing industry developed and approved technical training and knowledge
  • Recognizing accepted standards of professional conduct and experience
  • Verifying the CTP understands critical industry fundamentals of the industry and how they apply to the end users and carriers
  • Validating Agent expertise and inspiring customer confidence
  • Differentiating personal professional development and company reputation
  • Furthering the stature and recognition of the industry-at-large

Be one of the first to achieve the CTP designation. Go to the CTP information section of the TCA web site to learn how and to get started.

Novell?

November 22, 2010

After a long tenure as a chemist for such companies as Oil of Olay, BIC Corp., Bayer and Glaxo, my shift into IT was through a friend who owned a Novell VAR. At the time, Novell 3.12 was as rock solid as Linux is. (Novell tried to use Linux as a lever against Microsoft. In 1993, Novell acquired Unix System Laboratories from AT&T, securing rights to UNIX.

Big Challenge Selling Hosted PBX

November 9, 2010

On LinkedIn (in the Hosted PBX group), the question was asked, "What's the biggest challenge you face selling your solution to end users and/or channel partners?" Here are some of the answers.

Can the end user trust the service delivery of the provider? This is a big question because there have been some failures in VoIP delivery over the years. VoIP has taken somewhat of a reputation hit.

Day 1 Observations from Phoenix

October 26, 2010

I'm at the Broadsoft Connections 2010 user conference in Phoenix. The theme is Ignite Passion (for Hosted UC). These are some of my notes:

Broadsoft is pushing not just Hosted PBX but services they are calling CAAS (Communications-as-a-Service).

Cloud Opportunities for Agents

October 17, 2010

I was on a Cloud panel for Comdex Virtual for VAR's. (You can see that Nov. 16-17, 2010). And I am moderating Demystifying the Cloud for Agents at Microcorp One-on-One on Monday morning. Then I will be presenting Put Your Head in the Cloud: Opportunities for Agents with Khali Henderson for TCA on October 29th.

3 Ways VARs Can Profit From Cloud

October 11, 2010

I was speaking to an IT shop owner this morning who will be attending SMB Nation in Vegas in a couple of weeks. His worry is How Do I Make Money From The Cloud?

Agents have a similar worry. One reason agents worry is because selling Managed Services in Consultative Selling is very different than selling a PRI or T1.

What to Ask Your Prospective VoIP Provider

September 29, 2010

If you are a VAR or telecom agent about to pick out a strategic partner to be the VoIP Provider that you work with, here are some things to ask the execs.

Are you a CLEC? It isn't a requirement to be a CLEC to deliver VoIP. However, if not, E-911 and porting will be done by a third-party.

The Channel and IP Comm

September 29, 2010

I presented on a webinar for the Technology Channel Association today titled How to SELLECOM Hosted PBX. We had a good turn out and many questions (which I appreciate).

One question was why I would suggest that the agent NOT ask for the bill. When selling IP Communications, it isn't about cost savings.

Too Many Terms (Mini Glossary)

July 16, 2010

I use a lot of terms in my writing. I figured I would explain a few of them today, since someone asked nicely.

Agent is a member of the Indirect Channel. Also called a channel partner.

TCA Looking for a Few Good Agents

April 21, 2010

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