Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

voip

One Way to Privately Differentiate

June 29, 2015

The FCC recently ruled that phone companies CAN block robocalls - all types - if a customer requests it.

Did you know that there was an FTC Robocall Challenge in 2013. (Thanks to M. Leblanc for filling me in.) Nomorobo came out fo that challenge.

Phones and TV Are Disappearing

June 24, 2015

During a CEO Exchange at the FISPA Live event last week, the discussion among the CEOs turned to TV service. Many in the room were primarily residential ISPs or CLECs, all of whom offered Internet. The discussion was about the cord-cutting's effect on the TV model.

As I have explained before, cablecos have it the best - they went from TV service, which is the least profitable to Internet and voice, which are the most profitable services to offer consumers.

Cloud, the Desktop and Sales

June 19, 2015

At the ISP and CLEC show I just spoke at, there was a lot of talk about cloud services and desktop as a service. It would appear that a good chunk of ISP business in the US is residential. Selling to residential is different than to business. Business bundling is easier.

The WalMart Effect on the Duopoly

June 17, 2015

As pricing on bandwidth declines, it is having a ripple effect on the whole system. Bandwidth prices have been in decline but the last couple of years the megabits per dollar has really dropped. The more you buy - 1GB or 10GB - the less it costs now. [Which makes the whole inter-connection fight that Comcast and Verizon have had with Level3, Cogent and Netflix seem like nothing more than posturing with consumers caught in the middle per usual.]

A Brief About ANPI

May 29, 2015

ANPI is a telecom company privately held by 140 RLECs (rural local exchange carriers also called IOCs, independent operating carriers). I spoke with Mike Cromwell, ANPI Chief Sales Officer, earlier this week to get the background on ANPI and the CEO change.

This was a recent announcement: "The Board of Directors of ANPI Holding, Inc. and the Board of Directors of ANZ Communications, LLC regretfully announce that David Lewis has resigned as President of ANPI Holding, Inc. and CEO of ANZ Communications, LLC." This came a few months after other departures, including CMO David Byrd. Cromwell explained that for Lewis it was time to move on. After all, "Mr. Lewis was the founding CEO of ANPI, and has led the organization through a tremendous evolution over the last 19 years."

Getting Perspective

May 14, 2015

I am heading to the Genband Perspectives15 show next week in Orlando. Going to see about Kandy and Nuvia plus some details on the fring idea. (Not to poke BSFT, but at least this show has some cool stuff to take a look at.)

While all that tech is cool, with 2000+ providers offering VoIP in the US, Marketing should be paramount.

Where is the VoIP Market is Going?

May 11, 2015

I have been working on this post for a while. I even asked a couple of people in the industry where they thought the Hosted PBX market was going. A few said that integration was going to be important for customers to realize the full impact of Unified Communications. That is certainly true especially at mid-market and larger.

Citrix and Grasshopper Make a Good Pair

April 8, 2015

Citrix has many products - DaaS, NetScaler, ZenApp, SingleSignon and the GoTo suite of products: GoToAssist, GoToMyPC, GoToMeeting, GoToTraining, GoToWebinar, Podio and ShareFile. Citrix is firmly in the cloud, collaboration and remote worker space. Nabbing Grasshopper was probably a good move.

Grasshopper is auto-attendant in the cloud for about 150K very small businesses. I am not certain that those 150K VSB do use or will use other Citrix products.

Re-Education Will Be Required

April 6, 2015

On my Google Alert for VoIP this weekend, there were numerous headlines that made me shake my head. They are so misleading that the reader (presumably a prospective buyer) will almost certainly be confused. Don't forget that one part of the sales process is for you to educate the prospect. You have to educate them on the benefits of your service; the difference between your service and the rest of the market; and on any misconceptions that may occur.

Tidbits and Interesting Things Part 140

March 25, 2015

Some interesting services around the sector.

ADTRAN has field services that ITSP's can hire to perform site surveys and install Hosted VoIP deployments. (No idea about cabling, but that seems to be an issue for national providers. Local or regional providers tend to offer cabling for a price.)

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