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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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What the Studies About UC Say

August 25, 2015

WOW! In a study of 1,000 businesses by Evolve IP, "71.5% were not very familiar with what "Unified Communications" actually is". You can scratch that off your SEO key word list right now.

The stat that "40 percent of participants are already using elements of a Unified Communications (UC) solution" is misleading because UC is a garbage term for many components of voice, video and comms.

Vonage Picks Up Another One

August 20, 2015

Broadsoft is losing customers steadily. Vonage bought its third Broadsoft shop today with the announcement it is acquiring iCore for $92M. "The purchase price represents approximately 1.3 times estimated 2015 iCore revenues." [pr]

"iCore sells its solutions primarily through its large, direct field sales force, adding significant scale and a national footprint to Vonage's existing sales force.

The VoIP/UC Round Up # 2920

August 16, 2015

MetTel's Gary Gluzman has a 2-part look at UC. He mentions Glip and Slack, which are taking off, but I think that much of the new app collective - WhatsApp, snapchat, even Slack - are just replacements for AOL chat - and honestly have not added much to the equation.

I recently explored how one client company used Slack. Everyone liked it; however, it didn't really work.

An Afternoon of VoIP News

August 5, 2015

Vitelity, a VoIP, SMS and Fax-over-IP provider, got bought by Onvoy. Onvoy got bought by Zayo. Zayo spun it off as a part of another Zayo entity (CII or Communications Infrastructure Investments).

Onvoy provides tandem and transit, wholesale VoIP, hosted PBX, long distance, SS7/database services, and call management solutions, including directory assistance and operator services. [TMC]

2 Cloud Studies

August 3, 2015

3 Reasons Most VoIP Providers Will Fail

July 29, 2015

There are about 2000 Hosted VoIP providers in the US (if you include ILECs, CLECs, RLECs and cablecos). They can't all win in the business market for at least 3 reasons.

I talk about Integration all of the time. Why?

2000 Players Have Less Than 40% of Market

July 21, 2015

There are approximately 2000 Hosted VoIP providers in the US. According to market research from Edgewater, "The majority of SMBs have not yet migrated to IP Communications. While adoption rates are higher in larger organizations, as high as 36%, adoption for smaller SMBs (< 100 employees) is less than 25%."

Vonage says only 15% of the SMB market has been penetrated by UCaaS.

One Way to Privately Differentiate

June 29, 2015

The FCC recently ruled that phone companies CAN block robocalls - all types - if a customer requests it.

Did you know that there was an FTC Robocall Challenge in 2013. (Thanks to M. Leblanc for filling me in.) Nomorobo came out fo that challenge.

Phones and TV Are Disappearing

June 24, 2015

During a CEO Exchange at the FISPA Live event last week, the discussion among the CEOs turned to TV service. Many in the room were primarily residential ISPs or CLECs, all of whom offered Internet. The discussion was about the cord-cutting's effect on the TV model.

As I have explained before, cablecos have it the best - they went from TV service, which is the least profitable to Internet and voice, which are the most profitable services to offer consumers.

Cloud, the Desktop and Sales

June 19, 2015

At the ISP and CLEC show I just spoke at, there was a lot of talk about cloud services and desktop as a service. It would appear that a good chunk of ISP business in the US is residential. Selling to residential is different than to business. Business bundling is easier.

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