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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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The State of VoIP

May 24, 2011

Seems passe to be writing about VoIP, but that's the overarching theme of this post. What is happening in the VoIP world?

Microsoft bought Skype and announced today that Skype for Asterisk will be shuttered. Yep, looks like Skype will be for LINC, maybe a few select partners, and maybe a reborn Response Point program.

TDCloud Joins the Fray

May 19, 2011

We have seen the hardware distributors moving into the cloud space. We saw that SYNNEX launched Cloud SolvUC as a unified communications play. According to the PR, the first nationwide cloud UC product. Umm, just from that marketing spin alone, I would suspect that SYNNEX did not have its finger on the pulse of this space.

Losses and Growth

May 10, 2011

The only thing really growing is debt.

Clearwire grew revenue but also its losses.

PAETEC finished swallowing CavTel to get to ~$2B in revenue but with losses. And with just 54,000 business customers. (Cbeyond has more than 58,000). Margins are 18.4% according to Rob Powell.

Centurylink is getting hit with a lot of access line loss which is adversely affecting its revenue.





Fax over IP

May 6, 2011

According to David Hiers (moderator of the VoiceOps list), "At SIPNOC I found out that SIP Forum has a pretty big project going to get FOIP/T.38 fixed once and for all. [See here]." Fax over IP like HD Voice needs travel along a compatible network from end-to-end to work. That's why HD Voice works great for internal calls but breaks when you call your family on a cell phone or a landline. (Off-net).

Tele-Pacific Buys into Hosted

May 6, 2011

Tele-Pacific is buying its way into Hosted PBX with its acquisition of Telekenex. TelePacific will gain approximately 1,000 business customers and 122 employees along with the hosted PBX platform. Tele-Pacific will run Telekenex as a separate channel, which is a good thing.

This is a good move for Tele-Pacific as it continues to dominate its region with more services plus another data center.

Who Got CommPartners?

May 6, 2011

VoIP Security Best Practices

April 21, 2011

There has been much talk lately about VoIP security.

The FCC has a page to warn consumers and businesses alike about Voicemail hacks. (The FCC calls it Voice Mail Fraud but it's really about hacking the voicemail system to enable toll fraud.) This actually happened to me a few weeks ago. I never go into my vmail system because I get all my vmail as email.

The Inexpensive Cloud

April 21, 2011

Image via Wikipedia

Amazon Web Services including EC2 is down today. When Gmail has any failure my twitter stream goes nuts. Facebook collapses often.

There is one thing people should keep in mind: Building Resiliency and Survivability into a Cloud Platform is not cheap.

For Agents, used to selling TDM with five nines reliability, moving to VoIP with less than that will be a shock, especially when they find out after the first outage.

For VAR's, who have been running their own servers, and like visitors to  Vegas who tell me they are up money, will tell you about never having any down time, moving customers to the Cloud, where you lack control and transparency, will be unsettling.





Smoothstone Gets Bought

April 20, 2011

Consolidation continues in the Hosted VoIP space as West Corporation, which owns Intercall, Intrado and other businesses, acquired Smoothstone today for $120M. This is on the heels of InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, acquiring Preferred One Stop Technologies Limited ("POSTcti"), a leading provider of components, systems, professional services and hosted services for Unified Communications ("UC") in Europe on February 1st. [POSTcti provides Unifiied Desktop primarily].

This certainly helps West to become a big player in the Hosted UC space globally. SmoothStone expanded into Europe back in November (on the MPLS network of Masergy).

Grasshopper Co-Founder Talks Entrepreneurs

April 18, 2011

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