Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

voip

7 Steps to Better SIP Security on Asterisk by JT

March 30, 2009

John Todd is an Asterisk evangelist and works for Digium. VoIP Users Conference reposted John's 7 steps to better SIP Security on Asterik (here). The reason for the 7 steps now?
"In the last few months, a number of new tools have made it easy for knuckle-draggers to attack and defraud SIP endpoints, Asterisk-based systems included.

Acredo Lays Off Staff

March 16, 2009

This morning on Twitter, it was announced that Hosted VoIP company, Acredo, had laid off all its staff. Acredo is the second Hosted PBX player in Orlando to axe its staff in the past few weeks. VOX also laid off most of its staff, while waiting for a big deal to close, which is supposed to be its savior.

We are entering the time when there will be a parring down of the 1000+ companies offering VoIP. The majority of users have migrated to cable digital voice service due mainly to the bundle, the price, the Quality of Service, the name brand, and the large advertising campaigns.

Acredo was Avaya based and not inexpensive.



Google Voice Ready to Launch

March 12, 2009

The Future for COMPTEL

March 5, 2009

The CLEC show, COMPTEL, is in Dallas this week. Stupidly, COMPTEL had their show overlap the Channel Partners Expo. Hello! Same exhibitors and people can't be in 2 places at once.  But it's this exact kind of planning that has led to the troubles that the CLEC's are experiencing.

Has COMPTEL ever won a major battle at the FCC? Nope.

Yet COMPTEL is a lobbying organization.



Jaduka lands Mr. Mashup

March 4, 2009

Reignmaker Smashed by Standford

February 24, 2009

SMB Nation VoIP Survey

February 24, 2009

"SMB Nation is a community of over 35,000 small and medium business (SMB) technology consultants, channel partners, sponsors and resellers. With an impressive 10-year history serving as a trusted advisor and mentor to the SMB consulting and  reseller channel, SMB Nation has been able to consistently reinvent itself based upon changing market conditions." SMB Nation did a VoIP survey with NGT. 260 responded (results here).

These are the services they currently provide:

  • Networking infrastructure (91.1%)
  • Mobility sales, services, support (52.7%)
  • VoIP-specific sales, services, support (44.2%)
  • Telephony sales, services, and support (35.3%)
  • Line of business applications (35.7%)
  • Database development/programming/development (32.6%)
  • Web hosting (27.5%)
  • Host e-mail (26.7%)
These are the services they will add:

  • VoIP sales, service, support (56.2%)
  • Security (36.6%)
  • Telephony sales, services, and support (28.1%)
  • Web hosting, hosted services (25.5%)
It's interesting that Telecom Agents sell circuits and very few want to sell non-telecom services, but VAR's and MSP's are marching in to take over the Agent Arena.







6 Questions when Choosing a VoIP Provider

February 19, 2009

If you are a channel agent or a VAR or a service provider looking for a VoIP Provider to be your VoIP provider, there are 6 questions to think about:
  1. Do you want to White Label, wholesale or a retail package?
  2. Will you be serving consumers or businesses?
  3. Will it be POTS replacement or Hosted PBX?
  4. Will you be selling PBX, phones and other hardware?
  5. Do you want to do Tier 1 support?
  6. How will you sell it? (Or do you have a sales team?)
While many ITSP's (Internet Telephony Service Providers) can do all of it - white label, wholesale, retail, hosted PBX, analog replacement - it is difficult for each to excel at all of that. And you don't want to get half way down the road to have your vendor shift gears and the wheels fall off.

Support is key because "the blinking light" syndrome means that you will be getting calls about "how do I do that?" or "why can't I dial long distance?" So it's good to define responsibilities (and what is Tier 1 support).

Why know your market? Because most ITSP's have not designed an offering to compete against Vonage, Magic Jack or the cable companies.




More Agents or Lift the Ones You Have?

February 11, 2009

If you are a carrier or a Master Agent, do you need more agents or do you need to give a lift to the ones you have?

There's a sales management theorem that when you use Pareto's Principle, you should spend you time with the Top 20% of your sales force not the bottom 20%. Why? Because the people bringing 80% of your sales are the ones you want to keep happy. Also, the more efficient and less bumpy you can make the sales process for them, the better for all the sales team, but especially the top dogs.

If you have a bunch of agents who signed up, what are you doing with them?



Resellers on SIP Trunking

February 6, 2009

I moderated a SIP trunking panel at Microcorp's event in Atlanta in Sept. of 2008. The result was that the carriers were pushing SIP Trunking as a cost savings replacement for PRI. There was no differentiation among the 4 carriers - whose names I will not print. So then I am at the IT Expo in Miami for the Reseller panel on SIP Trunking titled "The Service Provider Perspective" hoping for something different.

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