voip

VoIP: Dead or Alive?

January 12, 2009

I'm coming late to this discussion (here and here and here), but I'll still offer my opinion. VoIP isn't Dead; it got lazy.

We have been talking VOIP and Converged for a while. We have zoomed past the point where VoIP will save you a lot of money.

Posted in Marketing, apps, voip

Discussing the economy on telecom sales today in some parts of the South, I was led to the following: Bell-Head versus Net-Head. What, you ask. Another way to ask it is Why can some folks sell TDM/POTS/PRI and why can some people sell VoIP?

VoIP is just an application, like UC, voicemail, and conferencing. That's Net-Head thinking. It's just eye pee!

VoIP is an unreliable step-sister to POTS.

Posted in agents, sales and selling, voip

Aastra's New Line of Phones

January 5, 2009

Aastra has a new line of SIP phones out. They sent me one to test. The Aastra 9480i CT (35i CT) offers advanced features, mobility and security in
a standards-based, carrier-grade IP screen telephone. Utilizing the very popular
Aastra 480i CT design, this powerful includes an integrated WDCT cordless mobility handset.

Posted in technology, voip

5 Soft Phones

December 30, 2008

Posted in voip

Broadsoft Buys Sylantro

December 19, 2008

Posted in voip

The Nortel Tale

December 11, 2008

Nortel is in the news as it weighs bankruptcy. Rich Tehrani has an historic view of Nortel here, as he makes an excellent point:

Sadly, we are learning now (as we do in every downturn) that branding, marketing and "perception augmentation" is something that needs to be done constantly. In good times and especially in bad.

Nortel is experiencing what the VoIP hardware market is feeling: not enough money for everyone to live off. If Cisco is reaping the most benefits, the rest of the hardware companies have to learn to live with a diet of scraps as consolidation and trimmed CAPEX hits the industry. How many Class 5 or Session Border Controllers do you need before you have maxed out?

Nortel suffers from what many companies do: You cannot be everything to everyone. You need an Identity that Differentiates you from the pack.

Posted in Marketing, economy, technology, voip

The VoIP Channel

December 8, 2008

Why doesn't it get easier? Why is it so difficult to get agents to sell your stuff?

Over the years I have worked with many VoIP Providers. A good chunk of my consulting is on The Channel, Referral Systems, and Sales Compensation.

There are a number of landmines that can destroy a relationship with an independent sales agent.

Posted in agents, channel, sales and selling, voip

i3 Networks Closing

December 4, 2008

Posted in voip

Crowded and Confused Markets

December 3, 2008

Telecom has some of the most crowded and confused markets. Dial-Up, broadband, cellular, VoIP, POTS. T1 - all kind of flat. Not a lot of Differentiation. It's filled with "I'll save you 10%".

Posted in Web 2.0, voip, xmpp

Fairpoint Rural IPTV

December 3, 2008

Fairport is trialing out IPTV in a New Hampshire town. As DSLR points out, VZ couldn't (or wouldn't) roll out fiber to the New England tri-state region, but Fairpoint thinks it can. How when Fairpoint got stuck with such huge debt over the deal with VZ that the PUC offices of the 3 states weren't certain that Fairpoint could remain solvent.

Fairpoint doesn't have much choice as TWC has launched digital voice service in region causing POTS line loss for Fairpoint.

Posted in IPTV, telco, telecommunications, voip

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