Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Web 2.0

Mary Meeker's Internet Trends

June 8, 2017

Mary Meeker of Kleiner Perkins puts out an annual report on Internet and Internet related trends. This year it is a 355 slide report. [You can download a pdf version here.] (Here is a 35 minute summary from Mary herself.)

Highlights:

Tidbits #2439

October 3, 2016

Sonus bought Taqua for about $20 million. Taqua builds a Class 4/5 voice switch that has been around a long while with 400 customers globally (a little less than BSFT). "Total revenue was $28.3 million and $25.2 million for the fiscal years ended December 31, 2015 and 2014, respectively. Total revenue was $16.8 million for the trailing twelve months ended June 30, 2016." Taqua had pivoted to Voice over Wireless recently.

Replaced by a Robot

May 5, 2016

There is a constant theme in some media about workers being replaced by robots. Many people think it won't happen to them. Well, it kind of already is.

You know all those comparison quoting sites?

Experience-Centric

August 26, 2015

While search slideshare (now LinkedIn slideshare), I saw this slide, which sums up customer expectations as well as a conversation I saw having with Pete Davis of Panterra.

BYOD is not just an IT PITA (pain-in-the-@ss); it is about the user choosing. That is what Netflix is - user choice (including binge watching). That is what Consumerization of IT is.

3 Lessons From Radio Shack

September 4, 2012

Before a plane ride, if I am out of books to read, I run to B&N. The last two trips have been a waste of time. One trip the sales clerk asked me what I was looking for, but they were out of stock on two of the books, but offered to order it online for me. Lately sales is about "Is it in stock, because I want it now."

Churn Predicted by Social Influence

March 2, 2012

Zero Moment of Truth

October 31, 2011

I hit up the newest gastro pub last night. It's been open about 4 days. There were zero search results on Google about them. Just a flash-based website. It was slow in the pub.

Craig's Lifetime of Customer Service

June 15, 2011

Craig Newmark of craigslist spoke at the CoolTech event in Tampa last Friday. It was a good speech from a nerd with a dry sense of geeky humor. (Not everyone got it.) He was doing his best to "simulate social behavior", he said. He had 3 themes that he repeated throughout the talk (that's kind of my style of speaking, too): Customer Service, Doing what's Right, and the Common Good. Craig was introduced by his former attorney, Brett Britton, as a Bad ass.

Mobile Coupons With Haneke Design

May 6, 2011

The Inexpensive Cloud

April 21, 2011

Image via Wikipedia

Amazon Web Services including EC2 is down today. When Gmail has any failure my twitter stream goes nuts. Facebook collapses often.

There is one thing people should keep in mind: Building Resiliency and Survivability into a Cloud Platform is not cheap.

For Agents, used to selling TDM with five nines reliability, moving to VoIP with less than that will be a shock, especially when they find out after the first outage.

For VAR's, who have been running their own servers, and like visitors to  Vegas who tell me they are up money, will tell you about never having any down time, moving customers to the Cloud, where you lack control and transparency, will be unsettling.





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