Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.


Business is Still Happening

October 19, 2011

Despite all the bad news, bad politics, financial collapse and more, at the end of the quarter business is still getting done. People are still buying stuff.

For example, Juliana Kenny reports that Yahoo! still hit earnings expectations even with firing their CEO.

Stranded Assets

October 18, 2011

Last week, FISPA had a skype video call with the FCC. The first part was with Lisa Gelb of the Wireline Competition Bureau. She gave us a perspective on the Decline of the PSTN. There has been a 34% decline in wireline as consumers swicth from the fixed network and migration to other services, like VoIP, video, SMS and broadband.

The Telco Customer Experience

October 18, 2011

There has been some buzz on twitter about the telcos working on bettering the customer experience. Despite JD Powers awards, the average customer is not happy.

Those that are still on Telco 1.0 with POTS and DSL do not have a special relationship. And the fees are piling up.

Those with 3G or 4G wish they were actually getting high-speed broadband.

Those with VoIP - not quite Telco 2.0 - wish the quality was better.

Those customers with Hosted PBX - Telco 2.0 - wish the onboarding was better; the features easier to figure out; and that the quality was better.

The promise of Telco 2.0 and 3G/4G has largely been limited at the customer experience end.

What Does It Say About the Reseller Model?

October 11, 2011

TNCI filed BK, owing $10M. There have been a number of resellers over the years in this industry - and there will be more. Reselling is THE business model that everyone jumps on it telecom. What was UNE-P after all?

What Does an SLA Really Mean?

October 2, 2011


stands for Service Level Agreement. Basically, an SLA is the minimum level of service that a carrier will deliver to you per your agreement. It is not a guarantee or an assurance that you will get that service.

There's Disruption Everywhere

September 28, 2011

As folks move to VoIP and cell, the PSTN has to come down. Meanwhile, since fees are lower on VoIP and cell servcies, 911 centers can't afford to operate. As we move away from regulation - especially in Florida - phone calls stop being connected. Call termination issues increase.

The Banker Speaks

September 16, 2011

At Cloud Communications Summit at ITEXPO this week in Austin, Q Advisors a luncheon keynote. Q Advisors has been involved in quite a few M&A transactions this year with Cloud Comm companies. Micheal Quinn was the speaker. He said a lot of stuff that I have been saying (so I naturally liked the guy, even though he is a banker.)

Access Reform. Now, Please.

September 12, 2011

So the FCC could be court ordered to finally resolve the Special Access Reform issue that has been unresolved since 2002! Special access are the circuits that CLEC's purchase straight from the tariff - basically at retail pricing. With so many circuits no longer in the tariff (see AT&T on Metro ethernet and many other services), CLEC and other service providers have to pay more for access than if they bought a bundled service. For example, 10 MB of Metro ethernet transport is now $1270 on a 3 year contract when it was $684 before August 1, 2011; yet a 10MB EaMIS (Internet access via metro ethernet) is under $1000 on a 3 year term.

A Couple of M&A Items

September 9, 2011

It seems that Apple put in a bid for Dropbox for $800M (for $100M in revenue). But Dropbox decided to get another round of funds and think IPO instead. [BusinessInsider]

Cablevision will resell Sprint wireless service through its Optimum Business unit. Quad play for SMB.

What Did I Miss?

August 26, 2011

Besides Steve Jobs resigning from Apple (and tanking their stock), what news did I miss? Sprint is getting the iPhone in October. Won't be a big deal, I don't think.

The TCA added TelePacific, TELX, The Conference Group, NTT Americas, and PGi as vendors in the last month.

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