customer satisfaction tag

Drill down on customer satisfaction search:

2 result(s) displayed for customer satisfaction (1 - 2 of 2):


How to value happy customers

Isn't selling shoes one of the oldest retail sectors on the planet? There has been a village cobbler since the beginning of recorded history, right? So how does an online shoe retailer build up its business to be worth over $900M... Full Story

Posted on August 12, 2009 3:28 PM


Using the megaphone of social networking

Word of mouth has more outlets than ever before. People communicate with each other using tools like blogs, microblogs, social networking sites, text messaging and others. All this on top of traditional medium for communications such as telephone calls, letters... Full Story

Posted on August 4, 2009 11:56 AM

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