loyalty tag
2 result(s) displayed for loyalty (1 - 2 of 2):
How to value happy customers
Isn't selling shoes one of the oldest retail sectors on the planet? There has been a village cobbler since the beginning of recorded history, right? So how does an online shoe retailer build up its business to be worth over $900M... Full Story
Posted on August 12, 2009 3:28 PM
Customer satisfaction can drive survival
As Congress and the White House debate the fate of car dealers across the country (recent Detroit Free Press article) it has me thinking why this is one of the first issues dealt with by the auto makers. True, more... Full Story
Posted on July 22, 2009 7:56 PM
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