It has long been accepted that SMBs have adopted virtualization technologies or cloud computing at a faster rate than enterprises. It is for that reason that most hosted communications companies focus on SMBs as their target customer base. A recent...
A few months ago I mentioned a study by Microsoft that identified travel savings as the greatest benefit for evolving to Unified Communications. While I agreed with the most of the study, it was done from the view point of...
Lump Crab and Data The weekend began with some great apple smoked ribs, fettuccini with chicken and a creamy Dijon mustard sauce and finally Indian food (goat curry, lamb curry, vegetable curry, rice pilaf, and naan). Everything was very good....
Consider that years ago attempting to market to SMBs was a very expensive proposition. The number of SMBs is in the millions and traditional mass marketing cost is in the hundreds of thousands to millions of dollars. With the advent...
With the pending merger of Cypress Communications and Broadvox, I am expanding by research efforts into understanding and implementing Unified Communications (UC) solutions. While Cypress has the stronger UC solution for enterprises, both Cypress and Broadvox with C3 IP...
For the months it took to reach a definitive agreement to merge between Broadvox and Cypress Communications, those of us in the know knew that silence was important. When one my direct reports figured out we were performing due...
It has been at least a year since I discussed the need to expand your marketing efforts to include more on line elements. Most of the Broadvox VARs are SMBs and have few, if any, resources to expand their...
Selling SIP Trunking to SMBs and Enterprises involves three basic value propositions: ยท Transitioning to SIP will save you a lot of money. How much varies but for most businesses regardless of size, the savings will range from 30-70%....
A recent cover story by CRN interviewed small IT related businesses regarding President Obama's 2009/2010 legislative activity/wins and the impact on their business. While I am sure the story was not attempting to accurately poll IT related SMBs, it...
Chili Crab, Pepper Crab, the Heat is On On Friday, I blogged that I would share with you one of my favorite recipes. Well, guess what. You are going to get two of them today. Although, my wife insists...
We are down to the final leg of the three-legged stool, speed. Most studies examining broadband use a speed of 200kbps as the minimum measure. However, in 2008 the FCC finally realized that 200kbps was insufficient to support the...
Often times I am asked to provide advice to our partners on how they can increase their sales. In addition to the basic blocking and tackling that must be done to develop a sales force and educate our prospects,...
My interest in the Mean Opinion Score (MOS) increased when a Verizon spokes person in 2008 stated that their VoIP product was not as good as their TDM or traditional voice product. The comment came as result of questioning...
The grandkids came over on Sunday for dinner which is always a happy occasion. It does present a small problem in that I need to make something that can feed a group or family style. It also presents a...
The initial focus of this series explained that most of the allocated telecom stimulus money has not been awarded and only a small fraction of it spent. The next consideration is what will the impact be on our IP...
In December of 2008 I blogged about the cost savings associated with SIP Trunking. The primary reason was that I had just read a column that questioned whether transitioning to VoIP/SIP Trunking could save a business 70%. It was...
Is there really a question about the future of telecommunications? Over the last thirty years, I have participated in the development of the Intelligent Network Architecture that brought us Service Control Points and out of band signaling (SS7), Cellular...
The plan for the weekend was to use apple wood to smoke two turkeys (for an office party), wieners, andouille sausage, brats, fresh kielbasa, cheese, chicken wings and bacon. All of this fit on the smoker with room to...
The plan for the weekend was to use apple wood to smoke two turkeys (for an office party), wieners, andouille sausage, brats, fresh kielbasa, cheese, chicken wings and bacon. All of this fit on the smoker with room to...
My favorite dish of the weekend was Sunday when I made Cioppino for the grandkids. They are definitely beginning to be more adventurous with food. Normally they stop at eating shrimp when I make seafood. Yesterday, they ate everything...
Seven Hundred Thousand, Thirteen Million, Twenty-One Million, Two Hundred and Fifteen Million Abracadabra...How a phone works is like magic and the general user does not care about the technology. Telephone penetration is the United States is between 95 and...
Always an interesting question. What we know is that no vertical market is superseding another in the adoption of VoIP/SIP. Analysts in particular look for some type of vertical trend. They find it difficult to believe that a given...
Premise based IP PBXs offer many benefits to SMBs over hosted solutions. As this is not a discussion on hosted PBXs, I'll cover that subject a later day. The most important parameter is to purchase a system that fits...
I took the infrared thermometer gun home over the Thanksgiving holiday. Remember, Jeff said "no", but I heard "later". It is a cool device. First, I tested my stovetop burners, a whopping 960O. Next, I tested boiling water to...