Alan Percy : The SIP Invite
Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

December 2011

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The Good, the Bad and the Ugly of 2011

December 31, 2011


It's that time of the year for both a look back at 2011 and a look ahead at 2012.  Here's my personal list of the Telecommunications Industry's Good, Bad and Ugly:

The Good 

Unified Communications has finally hit critical mass this year.  As evidence, 2011 marked the one year anniversary for Microsoft Lync, scoring some significant customer wins. Avaya, Cisco, Shoretel, IBM and other vendors are seeing the conversation change from "if" to "when" Unified Communications is adopted in businesses.  




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