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Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

Gadgets

Verizon FiOS TV - Part II

November 1, 2008


Okay, it has been a few weeks since the last post on my FiOS installation and I promised you a review of the newly activated television capabilities.

Installation
FiOS TV is installed pretty much like any other cable TV with one big exception - Fiberoptics cable from the central office to the Optical Network Terminator (ONT) in my basement.  From there, it is standard RJ-6 cable-TV coax cable to each of the Motorola Set Top Boxes (STBs).  The data traffic from the STBs goes over the same coax, avoiding a separate Ethernet and/or phone line run to each box (which was required for DirecTV). The installer was able to re-use the existing wiring in my house, which dramatically simplified installation.  



Verizon Fios - an update

October 17, 2008

Okay, time to update you on how my migration over to Verizon Fios has gone so far.

Just a little background on the situation here: I work primarily from my home office in Orchard Park, NY in a neighborhood that was built in the mid-70's (pre cable and definitely pre- fiber-to-the-home aka FTTH).  When moving in seven years ago, I had then-Adelphia cable broadband, Verizon wireline phone and DirecTV for television.  A bit of a mish-mash of disconnected parts, but it worked (most of the time).  
  • Here in snow country, we regularly lost DirecTV due to ice and snow on the dish.
  • The long cable run between my house and the nearest telephone pole causes problems with the broadband internet incurring day-long outages that seemed to stymie Adelphia.  
  • The aging analog phone lines I used for both my wife's and my home office were noisy, which interfered with our frequent long conference calls and webinars.
  • To save money on the infrequently-used home phone I switched it over to Vonage about a year ago, which I must say has worked out really well.
     
So, when the Verizon trucks rolled through town this winter and installed the conduit and fiber infrastructure for Fios, I was literally first on the block to sign-up.

Installation started with broadband internet and two phone lines.  This went pretty smooth with mounting the Optical Network Termination (ONT) in the basement and a WiFi-enabled router.  Cut-over to the new 20Mbps broadband was literally as easy as moving an RJ-45 plug from one router to the other.  Frankly the hardest part was untangling all the old wires and moving them to the new router!  After a reboot of the computers in the house and the Vonage gateway, everything was back up and running.

Getting the phone lines configured correctly took a couple calls to Verizon.  I have my office line forward to my cell phone after three rings or if I'm on the phone and it took a couple support reps to understand how to configure the new switch correctly.  End result after one day - faster internet, no more noise on the phone lines and everything is working perfect. 

It took a couple calls to get the guys to come back and bury the fiber-optic cable that laid across my lawn.   Frankly, it was a race between my 13 year-old son that mows our lawn and the Verizon crew.  Was my son going to mow over the cable and cut it to shreds or was Verizon going to bury it first?  Fortunately, Verizon won.

Remember that I was on DirecTV?  I loved the service and the new HD DVR, but we were averaging $85/month and still suffering from weather-related outages.  So when I caught wind that the town of Orchard Park finally signed the franchise agreement with Verizon to allow them to offer FiosTV, guess who called Verizon the same day to order Fios TV service?  Me.

Installation day for the TV started with a really nice technician surveying the coax TV cabling that already ran through my house and making a few quick additions for Fios.  He was able to add a splitter next to the entry point where the four DirecTV cables came from the dish outside and headed out to the three different rooms where we had TVs.  All the old DirecTV set top boxes were pulled out and set aside with new Motorola devices going in their place.  Lots of cables for our HD TV and audio system in the family room - component video, optical audio (5.1) connects between the DVR and my audio receiver. One surprising connection was between the TV cable and a coax jack on the back of the router - I later found out that the STBs use this to access the program guide information and relay purchases back to Verizon.  End of this day - and the TVs all worked and I was ready to figure out the new Motorola set top boxes and DVR features.

Now things get interesting.....

Later that same evening, I turn on the TV, DVR and audio system to find a great picture, but no sound.  Okay, what changed?  Cables are all okay and my receiver is showing the optical input is active, but still no sound!?!  Go to the DVR and start digging through menus - settings - sound - all of a sudden the sound comes back.  But I didn't change anything!?!  Weird.  Next time the DVR gets turned on, same result.  Okay this is screwy.  After doing some trial and error, I find out that upon power-up, the DVR doesn't activate the optical output for sound, you need to go to the menu each time to activate it.  Bug!  Unplug the optical cable on the audio system and live with just stereo sound for now.

Next day - the STB in the basement shows all dashes on the screen and no picture.  Now what?  Unplug, reboot, call Verizon and they send out a technician.  Remember that splitter in the basement?  One of the ports died.  It took him most of an hour to find a .99 broken splitter.

So at this point, I've had three separate visits from Verizon techs and finally have almost everything working, but still learning the ins and outs of the new DVR and STBs.  More on this in the next posting.....


























Apple opens up the iPhone

March 17, 2008

It's with great pleasure that I read about Apple opening up the Apple iPhone and iPod Touch platforms to developers this week.  This move surely is due to pressure from the iPhone user community (and trying to keep up the the Microsoft Mobile developer community)

If you participated in my session at Internet Telephony this January, you know how strongly I believe this is a big deal.  History has shown over and over again that allowing the creative minds of application developers to fill market needs is the best way to expand the market and build new solutions. 

Lessons learned from the Blu-ray vs. HD DVD battle

February 20, 2008

Thankfully the battle is now over between the competing high-definition DVD formats and Sony's Blu-ray format is the victor.  Fortunately, this played out a lot faster than the Beta/VHS battle that lasted through most of the 80's (BTW: to this day, I still have one of each in my AV cabinet) Settling the Blu-ray / HD-DVD battle will end much of the consumer confusion and let us get back to spending our "economic stimulus" checks when they arrive later this summer.

Now that this is behind us, what can we learn from this?

A lesson in over-engineering

January 4, 2008

Over the Christmas break, my father and I were talking about interesting events in his life when he slipped into his office to retrieve some pictures.  He returned with the below collection of pictures his father took of the Antarctic Snow Cruiser as it came through little Avon, NY in November 1939.  This behemoth of a machine was designed to be a complete mobile living quarters and laboratory that could traverse wide open and frigid Antarctic continent.  It was so big, they had to drive it from the factory where it was built in Gary, Indiana to Boston where it could be loaded onto a ship for transport to Antarctica. 

Europeans are cool on the idea of Mobile TV?

September 24, 2007

I just read an interesting article from Reuters on the level of interest of Europeans and having TV available on their mobile phones.  See: TV on cellphone screens? No thanks, say Europeans - Yahoo!

iPhone Shame?

September 7, 2007

I had an interesting experience today at lunch - for the first time since the new shiny iPhone was released, I saw someone exhibit "iPhone Shame" - that's the realization that in their rush to get the newest cool gadget, they really did overpay for their phone.  And even the manufacturer agrees!

This is how it goes:  Someone at the table notices the new iPhone and says "hey is that the new iPhone?".  The previously-proud owner says "yea" and pushes it under a napkin while everyone at the table thinks "boy I hope that poor sucker gets his $100 rebate"

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