Alan Percy : The SIP Invite
Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

Full Story »

ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

Full Story »

Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

Full Story »

What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

Full Story »

Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

Full Story »

The Status of WebRTC

It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.  ...

Full Story »

Is It Possible to Outgrow an Open-source PBX?

Due to cost, many small businesses have started with an Open-source PBX such as Asterisk and FreePBX.  But once you have that...

Full Story »

A lesson in over-engineering

January 4, 2008

Over the Christmas break, my father and I were talking about interesting events in his life when he slipped into his office to retrieve some pictures.  He returned with the below collection of pictures his father took of the Antarctic Snow Cruiser as it came through little Avon, NY in November 1939.  This behemoth of a machine was designed to be a complete mobile living quarters and laboratory that could traverse wide open and frigid Antarctic continent.  It was so big, they had to drive it from the factory where it was built in Gary, Indiana to Boston where it could be loaded onto a ship for transport to Antarctica. 

Conferencing / Collaboration Whitepaper

January 2, 2008

For those of you that have been following our series of webinars on SIP-enabled applications, we just posted my most recent whitepaper on conferencing / collaboration applications:

SIP Conferencing/Collaboration
Global organizations utilize conference calls as a very important business tool for collaboration. Multi-branch organizations were the first to recognize the value in voice and video conferencing services to economize on travel costs and to coordinate business activities. Other smaller organizations have also begun to recognize that having access to easy-to-use conferencing resources speed up collaboration efforts with clients and suppliers.

A look back at 2007 and thinking ahead to 2008

December 20, 2007

A couple recognitions from the last 12 months:

AudioCodes' Break Free Campaign (see: www.audiocodes.com/breakfree) - way back in early summer, we were on a conference bridge discussing how to create some new activity with the application developer community, trying to show them how they could abandon their legacy APIs and make the move to SIP+MSCML for their new applications.  We devised a plan that included a combination of web-based advertising, webinars and live speaking slots to introduce the concept and show some specific example applications.  With the fantastic help of the Marcom team at AudioCodes, TMC, Paracon and Alliance Systems we blew the lid off our original plan, making by far the most successful community development program that I have ever experienced. 

Broadband Internet for the masses

December 10, 2007

In reading this morning's paper, I saw an article about something that I have been preaching for the last few years: Broadband Internet Accessibility.  See: The Buffalo News: Buffalo News Editorials: Boost Internet access

Those of us that live in urban or suburbia are lucky in that we have access to a range of choices for broadband internet service.  This allows us to choose between DSL, Cable and Fiber optic technologies needed to connect our homes and businesses to the internet. 

Land-ho!

December 3, 2007

Imagine if the US Government found an un-charted new island, just off the coast of Florida with plenty of ready-to-develop shovel-ready beach front property, and decided to parcel the island up and auction it off to the highest bidders.   Sound crazy?  Well that's exactly what is happening over at the FCC this next year as the 700 MHz band is freed up by ending analog television transmissions.

While I'm a huge proponent of creating space for new services and giving opportunities for new business to capture this unique opportunity, I worry about how this is working financially. 

SIP Trunking - where is this going?

November 26, 2007

After spending this fall at a number of industry events, talking to customers and giving some serious thought to the topic, it's now becoming clearer how SIP trunking will really play a role going forward.

First, a couple observations / predictions:

#1 - SIP Trunking is really a misnomer - it really should be "Media Gateway Service Provider".  Think about it - if you really distill it down, the concept of SIP trunking is just about where the media gateway resides and who owns it. 

Webinar on Conferencing / Collaboration Applications

November 2, 2007

As part III of our continuing series on building applications based on SIP, I'm hosting a live webinar next week to show how SIP fits into conferencing and collaboration solutions.

Building Applications with SIP - Conferencing / Collaboration Solutions

Thursday, November 8, 2007, 2:00pm ET 11:00am PT

Global organizations utilize conference calls as a very important business tool for collaboration. Multi-branch organizations were the first to recognize the value in voice and video conferencing services to economize on travel costs and to coordinate business activities. Other smaller organizations have also begun to recognize that having access to easy-to-use conferencing resources speeds collaboration efforts with clients and suppliers.

VON Week

October 29, 2007

Today marks the first day of VON here in Boston.  As always, I'm looking forward to spending the week listening, learning and sharing about our industry. 

As I spend most of my time working with companies that build enterprise applications, an area I'm planning on paying particular attention to is SIP Trunking

The Facebook Paradox

October 11, 2007

Back a few months ago, my friend Jeff Pulver introduced me to Facebook and invited me (and about 2,000 others) to create professional profiles on the much-hyped social networking site.  Always appreciating something new - I jumped right in with great expectations.  You see, I too had gone through the Linked-In process of creating a profile (read resume) on Linked-In, inviting all of my real connections and getting a few references only to be barraged by head hunters and past co-workers looking for jobs.  Linked-In was not what I was looking for and thus my hopes for Facebook were pretty high.

Europeans are cool on the idea of Mobile TV?

September 24, 2007

I just read an interesting article from Reuters on the level of interest of Europeans and having TV available on their mobile phones.  See: TV on cellphone screens? No thanks, say Europeans - Yahoo!

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 Next
Featured Events