Alan Percy : The SIP Invite
Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

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The SmartHome, The Service Provider, and Connectivity

The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name...

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Part 3 of Pros and Cons of Hosted vs. CPE Phone Systems

In part 2 of this series I discussed price. Now let’s wrap up this series and talk about Unified Communications, features and...

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How to Prepare for The Future of Work

The future of work continues to change and the predictions of mass joblessness as a result of AI and robotic automation have...

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Pros and Cons of Hosted vs. On Premise Phone Systems (Part 2)

In Part 1 we discussed some of the considerations that would affect a cloud vs on-premise solution. Now I’d like to start...

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Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Webinar on leveraging SIP in the Contact Center and win a Garmin Navigator!

September 21, 2007

For those of you that have been following our "Break Free" campaign, you'll know that last month we launched our series of webinars and whitepapers on how SIP can be leveraged in a range of enhanced applications.  Our plan is to show how a number of common applications are built using SIP and MSCML to control media server and media resources.  This month we are going to take a closer look at the IP Contact Center.

Building Applications with SIP - the IP Contact Center

The legacy call center has gone through a metamorphosis, emerging as the IP Contact Center which replaces the PBX and separate IVR and ACD systems and merges email and instant messaging into a new architecture that integrates these functions, leveraging Voice over IP technologies.

Recap and thoughts on Internet Telephony

September 13, 2007

I'm back in the office and as promised, thought I would share some observations from this week at Internet Telephony.  While I spent most of my non-meeting in the IP Communications Conference - Conferences SIP sessions trying to get a pulse on where the attendees and vendors were with the current state of SIP.  A few observations:

Security - it is just starting to hit everyone that for the dream to come true of distributed enterprises, work at home agents, and other applications that will realize the flexibility of SIP - security will be huge. 

Travels to LA for Internet Telephony

September 10, 2007

iPhone Shame?

September 7, 2007

I had an interesting experience today at lunch - for the first time since the new shiny iPhone was released, I saw someone exhibit "iPhone Shame" - that's the realization that in their rush to get the newest cool gadget, they really did overpay for their phone.  And even the manufacturer agrees!

This is how it goes:  Someone at the table notices the new iPhone and says "hey is that the new iPhone?".  The previously-proud owner says "yea" and pushes it under a napkin while everyone at the table thinks "boy I hope that poor sucker gets his $100 rebate"

Still getting ready...

September 6, 2007

Most of us are headed to LA on Sunday and time is running out for those last minute presentation preparations.   This week has included a flurry of conference calls with the various panelists, making sure that our logistics and presentations are ready.

I'm real excited about the session we are preparing on SIP Trunking:

SIP-04: “SIP Trunking From 10,000 Feet”

Getting ready for Internet Telephony

August 27, 2007

With less than two weeks until Internet Telephony, we here at AudioCodes are putting the final touches on a number of interesting and informative sessions and we'd love to see you participate:

“SIP Trunking From 10,000 Feet”
Speaker: Alan D. Percy, Director of Business Development, AudioCodes.
Session Code:SIP-04
Date: Monday 9/10/07
Time: 12:30-1:15pm   “AudioCodes Executive Showcase - Taking your application to the next level”
Speaker: Alan D. Percy, Director of Business Development, AudioCodes.




What happened to Skype?

August 23, 2007

By now, everyone who cares has heard about the Skype outage (see: Skype Outage Article).  This is not another blog entry about reliability, peer-to-peer vs. centrally managed applications or about Skype's twisted use of other's PCs for their infrastructure.  Instead this is a discussion about popularity.

SIP Trunking - What Challenges Lie Ahead?

August 22, 2007

Interview on VoIP Blog - Tehrani.com

August 13, 2007

Video Telephony or Video Services

August 3, 2007

This last week I've been doing some reading and discussing with others the role that video will play in our daily lives and communications needs.  Just as background, we have two Tivos at home and the Slingbox that Jeff gave us at VON last year.  And yes, I have the mobile slingbox client loaded on my phone.

Since having and using Slingbox for the last year, I'm a convert and yes, I am convinced that people will pay for video on demand services via the Internet (both broadband and mobile). 

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