Global organizations utilize conference calls as a very important business tool for collaboration. Multi-branch organizations were the first to recognize the value in voice and video conferencing services to economize on travel costs and to coordinate business activities. Other smaller organizations have also begun to recognize that having access to easy-to-use conferencing resources speed up collaboration efforts with clients and suppliers. Whether using a traditional TDM PBX, an IP-PBX or a hosted service provider, SIP is seen as a key technology going forward to help tie organizations together and dramatically reduce the costs of conferencing.
As voice is virtually ubiquitous in all conferencing applications, this whitepaper will focus on the voice component, whether from PSTN callers or from web-based conference clients. We'll save the other media types for future whitepapers
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