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Sometimes we urban and suburban dwellers forget how much of the country lies between our urban centers and the services we become accustomed to having on a daily basis. 9-1-1 is an example of a service like water and cable television we just expect to have and it should be "always on". Not true in rural and small-town America where it's more common than not to find households using well water and satellite TV.
The challenge for small government is finding an affordable 9-1-1 service platform that can be effective and affordable for the tight budgets found in rural areas.
Experient solved this unique challenge with a new product offering based on SIP, allowing them to use commercial-of-the-shelf (COTS) servers, media gateways and phones to create a 9-1-1 application without the cost of legacy proprietary boards. A key obstacle they had to overcome was the interface to the unusual CAMA/MF analog trunks that the local service providers use to deliver 9-1-1 calls and the address information.
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