Alan Percy : The SIP Invite
Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

SIP Trunking tag

Drill down on SIP Trunking search:

20 result(s) displayed for SIP Trunking (1 - 20 of 20):

Contact Centers - Expanding and Saving with SIP Trunking

Say you manage a global contact center business - offering valuable customer contact services to a range of companies.  One of those companies offers you an opportunity to dramatically expand your business with them, but where do you find the educated and...

FAQ: SIP Trunking and Unified Communications - What is the role of an Enterprise SBC?

An E-SBC plays a number of important roles when integrating SIP Trunking service providers to SIP-based Unified Communications systems - including Microsoft Lync, Avaya Aura, IBM SUT and others: 1.            Interoperability – using the Back-to-Back User Agent (B2BUA) features of...

Skype Connect and Avaya Integration Case Study Video

Earlier this month I was happy to meet with Jeff Heibert, CEO of ROI Networks to LA for ITExpo for a discussion on a case study customer of theirs using Skype Connect in an Avaya environment using the AudioCodes Mediant...

SIP Trunking Case Study: Triton Technologies

Earlier this summer, I was fortunate to meet Cameron Symonds, Director of IT/TS at Triton Technologies.  Cameron had just begun the process of converting his Interactive Intelligence contact center over to SIP Trunking and in need of some help with...

Skype Connect - Is there a new carrier in town?

I've been a Skype account holder for years and it sure has come in handy for communicating back to the office and home from my far-flung travels.  It was real useful communicating with my older son while he was studying abroad...

The Emergence of the Enterprise Session Border Controller

I'm seeing an ever-growing cross section of SME and Enterprise buyers listening and learning about SIP Trunking with the cost savings and flexibility piquing their interest. However, many of the security, interoperability and survivability issues of SIP I have pointed...

SIP Trunking and Microsoft Communications Server (OCS)

Security, Survivability and Choice - words that are very near and dear to most IT managers, but what do they mean in Microsoft Communication Server deployments?   Security - knowing that your business is protected from malicious attack by outsiders that might have an axe...

SIP Interoperability: Why Is It So Hard to Achieve? (Part II)

 Earlier this week I shared with you a few thoughts on SIP Interoperability discussing what I felt where the root causes of incompatibility between two or more SIP-based systems.  I clearly hit a raw nerve with a few of you,...

SIP Interoperability - Why Is It So Hard To Achieve? (Part I)

For those of you that have deployed SIP-based solutions or SIP Trunking, there is a pretty good chance that you've had to navigate your way through the maze of SIP interoperability, wondering why it is so difficult to get a...

SIP Trunking - Bundled or BYO?

While on the road this spring I had a number of very active conversations with our partners and customers about the delivery mechanisms, services and bundling of SIP Trunking here in the US.  It seem there are some patterns that I thought...

Interview with Joel Maloff @ BandTel

 As noted in yesterday's post about VoiceCon, our opening speaker in the AudioCodes / ScanSource Solutions Theater will be Joel Maloff, Vice President of Marketing for BandTel.  BandTel is a pure SIP Trunking service provider that utilizes AudioCodes gateways to...

SIP at ITExpo Miami Next Week

   The week of February 2nd takes me to ITExpo in Miami Beach.  A much needed break after the big snowstorm that hit the Northeast and a chance to meet face-to-face with others in the industry.After spending a couple years of...

SIP Trunking As You Are

If you remember a few weeks back, I mentioned that we were seeing a growing opportunity in the market for SIP Trunking providers connecting their services to the very large installed base of TDM PBXs, KSUs, Contact Centers, etc.   In...

IP Communications and Opportunities - Question and Answers

Some great questions were raised during the most recent webinar titled "IP Communications - an opportunity in a down economy" and I thought sharing the entire list would be valuable.  So here it goes:Q: What needs to be done to the...

IP Communications - An Opportunity in a Down Economy?

Thanks everyone that participated in yesterday's webinar.  It was interesting to see the diverse range of participants and responses from the session.If you missed it, here is some background on the topic:This most recent economic downturn has far reaching impact...

SIP Trunking for TDM PBXs?

This last few months we've started to see growing opportunities with SIP Trunking partners, helping them with media gateways to connect their services with end-customers that want to retain their legacy TDM PBXs.  There are a number of reasons for this interest:Cost Reduction...

SIP Trunking - where is this going?

After spending this fall at a number of industry events, talking to customers and giving some serious thought to the topic, it's now becoming clearer how SIP trunking will really play a role going forward. First, a couple observations /...

VON Week

Today marks the first day of VON here in Boston.  As always, I'm looking forward to spending the week listening, learning and sharing about our industry.  As I spend most of my time working with companies that build enterprise applications,...

Recap and thoughts on Internet Telephony

I'm back in the office and as promised, thought I would share some observations from this week at Internet Telephony.  While I spent most of my non-meeting in the IP Communications Conference - Conferences SIP sessions trying to get a pulse...

Still getting ready...

Most of us are headed to LA on Sunday and time is running out for those last minute presentation preparations.   This week has included a flurry of conference calls with the various panelists, making sure that our logistics and presentations...
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