Alan Percy : The SIP Invite
Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

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A New Perspective on the Contact Center

Yesterday I was fortunate to participate in one of the regional Contact Center Networking Group (CCNG) meetings here in Buffalo, NY.  The core theme of the event was a discussion on Avaya's roadmap and how it effects users of ex-Nortel...

Can Branch Offices Save Money and be Survivable?

Branch offices are the life blood for a wide range of businesses. Financial service companies, insurance, retail, education and government vertical markets depend heavily on having a physical presence in the neighborhood of their customers. However, having a physical office means you...

Distributed Enterprises - Can they save money and be reliable?

Over the last few weeks, I've spent quite a bit of time talking with a variety of partners about leveraging SIP in large enterprise deployments and specifically the architectures used to support branch offices.  When I first starting working on this...

Avaya Aura Launch - Leveraging SIP

Yesterday's big news here at VoiceCon Orlando 2009 was the launch of Avaya Aura, a new SIP-based architecture and strategy from Avaya that  "simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to...

Discussion with Bruce Mazza on SIP-enabled Distributed Enterprises

AudioCodes has been working closely with Avaya for a number of years and as part of our exhibition at VoiceCon Orlando next week, I've invited Bruce Mazza, Director of Branch Solutions at Avaya to present during our AudioCodes / ScanSource...

Interview with Joel Maloff @ BandTel

 As noted in yesterday's post about VoiceCon, our opening speaker in the AudioCodes / ScanSource Solutions Theater will be Joel Maloff, Vice President of Marketing for BandTel.  BandTel is a pure SIP Trunking service provider that utilizes AudioCodes gateways to...

Learn about SIP Applications - Win an iPod Touch?

Want a really good shot at winning a free iPod Touch?  If you are headed to VoiceCon in Orlando later this month, you should definitely read on...AudioCodes has joined forces with ScanSource Communications at this upcoming VoiceCon in Orlando and as...

SIP Trunking As You Are

If you remember a few weeks back, I mentioned that we were seeing a growing opportunity in the market for SIP Trunking providers connecting their services to the very large installed base of TDM PBXs, KSUs, Contact Centers, etc.   In...

IP Communications and Opportunities - Question and Answers

Some great questions were raised during the most recent webinar titled "IP Communications - an opportunity in a down economy" and I thought sharing the entire list would be valuable.  So here it goes:Q: What needs to be done to the...

IP Communications - An Opportunity in a Down Economy?

Thanks everyone that participated in yesterday's webinar.  It was interesting to see the diverse range of participants and responses from the session.If you missed it, here is some background on the topic:This most recent economic downturn has far reaching impact...

AudioCodes Launches IP Phone Product Family

This week here at AudioCodes has been very busy.  You may have seen the post on Monday, announcing our HD VoIP strategy  which will dramatically improve the clarity and quality of voice communications.Yesterday, we announced our new line of IP Phones, all...

Breaking the Sound Barrier with VoIP

Okay, it's the 21st century and there are many new innovations and technologies that make our lives a whole lot easier, efficient or entertaining.  Think back about life before cell phones.  Remember pagers and calling cards?  How about the changes in TV?  With super clear picture and surround sound, HD...

SIP at Astricon

I'm here at Astricon in sunny Glendale, AZ with the diverse Asterisk community talking about using SIP to improve the reliability and scalability of Asterisk.  We had a full room this morning during our session sponsored by both ScanSource and AudioCodes, discussing...

Mediant 1000 MSBG Webinar Recordings and Q&A

  Thanks everyone that joined us during the webinars he hosted during this last two weeks. Your participation and questions made the sessions a learning experience all around. If you missed one of the webinars, you can View a Recording....

AudioCodes launches MSBG product line

Today the covers came off our new Multi-Service Business Gateway (MSBG) product and our roadmap to connecting SIP Service Providers and SIP Enterprises together. What is an MSBG you ask?  A multi-service business gateway is the union of five...

Interview on VoIP Blog - Tehrani.com

Last week, Rich Tehrani and I had an opportunity to compare notes on a few questions: You can see the full interview at: http://blog.tmcnet.com/blog/rich-tehrani/ip-communications/audiocodes-interview.html ...
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