Alan Percy : The SIP Invite
Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

interactive intelligence tag

Drill down on interactive intelligence search:

5 result(s) displayed for interactive intelligence (1 - 5 of 5):

SIP Trunking Case Study: Triton Technologies

Earlier this summer, I was fortunate to meet Cameron Symonds, Director of IT/TS at Triton Technologies.  Cameron had just begun the process of converting his Interactive Intelligence contact center over to SIP Trunking and in need of some help with...

A New Perspective on the Contact Center

Yesterday I was fortunate to participate in one of the regional Contact Center Networking Group (CCNG) meetings here in Buffalo, NY.  The core theme of the event was a discussion on Avaya's roadmap and how it effects users of ex-Nortel...

Interview with Rick Q. Chin @ Interactive Intelligence

Another interesting presenter and topic that I am looking forward to at the AudioCodes / ScanSource Solutions Theater at VoiceCon Orlando is Rick Q. Chin from Interactive Intelligence.  AudioCodes has been working with Interactive Intelligence since the very earliest days of their Customer...

Learn about SIP Applications - Win an iPod Touch?

Want a really good shot at winning a free iPod Touch?  If you are headed to VoiceCon in Orlando later this month, you should definitely read on...AudioCodes has joined forces with ScanSource Communications at this upcoming VoiceCon in Orlando and as...

Mediant 1000 MSBG Webinar Recordings and Q&A

  Thanks everyone that joined us during the webinars he hosted during this last two weeks. Your participation and questions made the sessions a learning experience all around. If you missed one of the webinars, you can View a Recording....
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