Alan Percy : The SIP Invite
Alan Percy
| Observations by Alan D. Percy on VoIP enabling technology, industry and our personal reach for success.

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Education and UC - Is it time?

Image via Wikipedia When thinking about the education market, it's easy to envision a lab full of graduate students, building "the next Google" in their labs - tirelessly coding and tweaking their invention for the masses.  Often these young fresh minds develop...

SIP-based 9-1-1 Systems for Small Government

Image via Wikipedia I just had the pleasure of wrapping up another great case study with Experient, who are developing the ever-important 9-1-1 emergency services application for small governments.Sometimes we urban and suburban dwellers forget how much of the country...

Skype Connect - Is there a new carrier in town?

I've been a Skype account holder for years and it sure has come in handy for communicating back to the office and home from my far-flung travels.  It was real useful communicating with my older son while he was studying abroad...

The Emergence of the Enterprise Session Border Controller

I'm seeing an ever-growing cross section of SME and Enterprise buyers listening and learning about SIP Trunking with the cost savings and flexibility piquing their interest. However, many of the security, interoperability and survivability issues of SIP I have pointed...

SIP Interoperability: Why Is It So Hard To Achieve (Part III)

During this last "blogisode" we moved from a discussion about the technology and weakness of the SIP RFCs to what I feel is a far more difficult hurdle, the political challenges with SIP interoperability. As with national and global politics,...

SIP Interoperability: Why Is It So Hard to Achieve? (Part II)

 Earlier this week I shared with you a few thoughts on SIP Interoperability discussing what I felt where the root causes of incompatibility between two or more SIP-based systems.  I clearly hit a raw nerve with a few of you,...

SIP Interoperability - Why Is It So Hard To Achieve? (Part I)

For those of you that have deployed SIP-based solutions or SIP Trunking, there is a pretty good chance that you've had to navigate your way through the maze of SIP interoperability, wondering why it is so difficult to get a...

Can Branch Offices Save Money and be Survivable?

Branch offices are the life blood for a wide range of businesses. Financial service companies, insurance, retail, education and government vertical markets depend heavily on having a physical presence in the neighborhood of their customers. However, having a physical office means you...

Distributed Enterprises - Can they save money and be reliable?

Over the last few weeks, I've spent quite a bit of time talking with a variety of partners about leveraging SIP in large enterprise deployments and specifically the architectures used to support branch offices.  When I first starting working on this...

Avaya Aura Launch - Leveraging SIP

Yesterday's big news here at VoiceCon Orlando 2009 was the launch of Avaya Aura, a new SIP-based architecture and strategy from Avaya that  "simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to...

Discussion with Bruce Mazza on SIP-enabled Distributed Enterprises

AudioCodes has been working closely with Avaya for a number of years and as part of our exhibition at VoiceCon Orlando next week, I've invited Bruce Mazza, Director of Branch Solutions at Avaya to present during our AudioCodes / ScanSource...

Interview with Rick Q. Chin @ Interactive Intelligence

Another interesting presenter and topic that I am looking forward to at the AudioCodes / ScanSource Solutions Theater at VoiceCon Orlando is Rick Q. Chin from Interactive Intelligence.  AudioCodes has been working with Interactive Intelligence since the very earliest days of their Customer...

SIP at ITExpo Miami Next Week

   The week of February 2nd takes me to ITExpo in Miami Beach.  A much needed break after the big snowstorm that hit the Northeast and a chance to meet face-to-face with others in the industry.After spending a couple years of...

IP Communications and Opportunities - Question and Answers

Some great questions were raised during the most recent webinar titled "IP Communications - an opportunity in a down economy" and I thought sharing the entire list would be valuable.  So here it goes:Q: What needs to be done to the...

SIP at Astricon

I'm here at Astricon in sunny Glendale, AZ with the diverse Asterisk community talking about using SIP to improve the reliability and scalability of Asterisk.  We had a full room this morning during our session sponsored by both ScanSource and AudioCodes, discussing...

SIP Survivability and Security - Q&A

Thanks to all of you that participated in last week's webinar on SIP Survivability and Security, especially those that posed some great questions. For those of you that missed the live event, you can find a link to the recording...

SIP Survivability and Security Recording is Now Available

Thanks everyone that registered and attended Wednesday's webinar on SIP Survivability and Security.  We had a great turn out and appreciate your attendance. My apologies again for the technical difficulties at the start - Stephanie (our host) was unable to...

SIP Survivability and Security

 In all my travels and discussions with both Enterprise and Service Provider customers, one topic of discussion that gets far more attention than all the others is SIP Survivability and Security.  It seems that all the benefits of SIP have opened...

Webinar on Conferencing / Collaboration Applications

As part III of our continuing series on building applications based on SIP, I'm hosting a live webinar next week to show how SIP fits into conferencing and collaboration solutions. Building Applications with SIP - Conferencing / Collaboration Solutions Thursday,...

Webinar on leveraging SIP in the Contact Center and win a Garmin Navigator!

For those of you that have been following our "Break Free" campaign, you'll know that last month we launched our series of webinars and whitepapers on how SIP can be leveraged in a range of enhanced applications.  Our plan is...

Recap and thoughts on Internet Telephony

I'm back in the office and as promised, thought I would share some observations from this week at Internet Telephony.  While I spent most of my non-meeting in the IP Communications Conference - Conferences SIP sessions trying to get a pulse...

Still getting ready...

Most of us are headed to LA on Sunday and time is running out for those last minute presentation preparations.   This week has included a flurry of conference calls with the various panelists, making sure that our logistics and presentations...

SIP Trunking - What Challenges Lie Ahead?

Unless you have been living in a cave the last few years, you know that hundreds of service providers have popped up with the plan to sell telephony services to enterprises via SIPSIP Trunking offers the promise of eliminating the separate...

SIP Strategy

We've been working with a wide range of application developers over the last five years.  Initially working with our VoipLib API, we found that the traditional CTI architecture had some real limitations that needed to be solved to allow developers...
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