Got an e-mail from yet another erstwhile customer of Caiman.com, the online secondhand and used CD company infamous for their terrible service and rudeness.
No need to identify her, but it's the same old screw-the-customer attitude Caiman.com's famous for:
"I found an article of yours while trying to find some information on Caiman.com… a company who has jerked me around for the past week.
"If it helps you and your readers, I have obtained some further contact information for them from the Better Business Bureau:
"Local Phone Number: (305) 262-4973 Fax Number: (305) 468-3892 Membership Status: This company is not a member. TOB Classification: Internet Shopping Services."It should be noted that, while I eventually got through, they were extremely unhelpful and border-line rude... there was a terribly long wait before I was treated rather shabbily by their ‘Customer Service’ representative."