By David Sims
[email protected]
The news as of the first coffee this morning, and the music
is a bootleg of Bob Dylan’s historic electric set at the Newport Folk Festival,
forty years ago today, which ripped both folk and rock music wide open:
First CoffeeSM isn’t a conspiracy theorist – he’s
one of two or three people alive who believes the Warren Commission’s report on
the assassination of President John F. Kennedy, which found that Lee Harvey
Oswald was a disturbed wingnut who acted alone. But he does note this morning
that his beloved Mozilla Firefox browser
can’t access Web sites which the clunky old Internet Explorer can access with
no problem – well, no more than all the usual problems which led First CoffeeSM
to ditch it in favor of Firefox in the first place.
Any other Firefox users out there having unexplained
trouble? Again, we’re not proposing any nefarious conspiracy, just noting that
it’s curious there’s all of a sudden this accessibility problem with one of the
most serious threats to Microsoft’s ham-fisted browser hegemony?
…
Somewhere Malcolm Gladwell smiles. “Wireless messaging and corporate application access have finally
reached the ‘tipping point,’” said Terry
Austin, President Worldwide Marketing and Sales, Good Technology.
Gladwell, of course, is the author of 2002’s The Tipping Point, a “facile piece of
pop sociology,” according to one reviewer, contending that trends – such as
wireless messaging – spread like viruses. Whatever the merits of the book it
has introduced the term “tipping point” into common usage.
(First CoffeeSM’s brother-in-law once observed
that certain books such as The Tipping Point should have stayed magazine
articles.)
What Austin meant was that CIOs now “feel confident making
enterprise-wide decisions thanks to the flexibility enabled by industry
standards-based handhelds” and their usability, management and security.
Good Technology has announced that they’ll participate in
the Palm Mobile Solutions 2005 Conference. Good joined Palm in Singapore and
Hong Kong this past week and will be finishing the final leg of this tour tomorrow
from 9:00 a.m. to 5:30 p.m. Sydney time the Tattersalls Club in Sydney,
Australia.
Good Technology’s GoodLink wireless messaging is an
intuitive, Outlook-like user-interface, carrier-agnostic service on handheld
computing devices such as the Palm Treo smartphone. Today 6,500 enterprises run
GoodLink on more than 120 carriers in 60 countries around the world.
…
First CoffeeSM isn’t a scientist by any stretch
of any imagination, and can’t comment expertly on the science behind the
following news piece, which does sound cool:
A team of researchers from the Centre of Ocean Technology,
University of South Florida is trying to use wireless wi-fi to monitor research
buoys, ROVs [?] and various research vessels on the open ocean.
Providing wireless signals across water is difficult, due to the highly
reflective nature of water, especially in choppy or wavy waters. Pragnesh Bhanushali, Microsystems
Electrical Engineer University of South Florida Centre for Ocean Technology “sought
out the newest available antenna technology from Wifi-Plus antenna to address
the known problems on the water,” according to a news advisory from Wifi-Plus.
“We had one of our nodes set up on a Coast Guard range
marker forty feet high and seven miles away from the shoreline tower at the
University building,” Bhanushali said. “We had a number of sensor nodes on
buoys and a few mobile platforms including an ROV and boats as clients to the
remote node.”
Bhanushali said they were able to monitor all their data and
remote devices from the university building on shore real time: “The
multi-polarized antennas worked great even in a difficult ocean environment out
performing higher gain antennas. The received signal strength was consistently
stable.”
Evidently this had not been accomplished before with standard available antennas.
“This will open a new form of communication for ocean going and shoreline
applications, such as providing internet for small vessel that may not have
radar for weather updates,” Bhanushali said.
It might broaden capability in remote ocean sensing,
environment monitoring and other navy and port security related applications,
according to Bhanushali, who said his team is currently engaged in scaling up
the existing network using mesh topology.
Dennis Broderick, president of Wifi-Plus said their antenna can be used to
install wireless services to hotels, RV parks, marinas and “anyone else who is
finding wireless difficult to deploy due to the obstructed nature of the world
we live.” He claimed the results accomplished in Bhanushali’s trial add to “the
credibility for Multi-Polarized antenna technology.”
Wifi-Plus, Inc. designs and manufactures MP obstruction penetrating antennas
and holds exclusive patent rights on its proprietary antenna designs.
…
Vicorp, which sells “Service Creation
Software” technologies is announcing that Cable
& Wireless have selected Vicorp’s
xMP Service Creation Environment software to facilitate their new “self care program.”
Cable & Wireless will use Vicorp’s xMP service creation
software to drive their customer self-care program, in the form of “faster,
more flexible speech driven self-service applications to their large enterprise
contact centre customers,” according to Country & Western – sorry, C&W
officials.
The development of C&W’s self-service interactive voice
response will, company officials hope, enable C&W to “effectively package
IVR services for smaller companies who require dynamic control of their IVR.”
Vicorp’s xMP software offers a secure partitioned service
that allows customers to make real-time changes to their customer self-service
applications, which are then executed in the Cable & Wireless network.
Speech-based services can be built and deployed with a standards based approach
to service creation and through the use of re-usable software and components.
Vicorp’s xMP service creation is being used by C&W to
present “next generation” speech and data services to the market in a way that,
according to company officials, “enables both C&W and their customers to
control the key service elements themselves, with less technical skills.”
Basically C&W are claiming the development of a unique
set of creation tools which will let their customers move into speech-driven
applications. These tools are integrated into their existing network-based
contact centre portfolio.
Brendan Treacy, Vicorp’s CEO thinks this distributed service
model will be a “compelling option for many organizations, as it helps to
remove the capital barrier for improved CRM solutions and gives a very
scaleable means of managing high peak demand.”
...
It was forty years ago
today
Bobby Dylan taught the
world to play
Pop music in a different
way,
Rock’n’roll with
something to say.
So let me introduce to
you
The place where it all
began…
The July 25 Newport
Folk Festival!
If read off-site hit http://blog.tmcnet.com/telecom-crm/
for the fully-linked version. First CoffeeSM accepts no sponsored
content.
