By David Sims
The news as of the first coffee this morning, and the music is… there isn’t any music, let’s put something on, how about… Traffic’s grossly underrated live album, Welcome To The Canteen
. This is one of those albums that’s simply a Good Work Album:
Looks like my wife’s house in Auckland
won’t be swamped with a tsunami
after all. Good news all around.
, a vendor of CRM for higher education, has announced that it is launching a new version of its enterprise product specifically designed to meet the CRM needs of small to midsize schools as well as individual programs
, and departments.
The new iRM Essentials product is being billed as providing the ability to set up and operate a full-fledged CRM system at a lower price point, in a shorter amount of time, and in a hosted environment.
“CRM is being embraced across all market segments of higher education,” said Dev Ganesan, President & CEO of Intelliworks, Inc., calling iRM Essentials “a 100 percent web based CRM solution for small to midsize organizations.”
According to Intelliworks officials, the key value proposition of the iRM Essentials product includes rapid deployment of CRM, speed to the point of value creation, a predictable budget via fixed-price acquisition, deployment, and support as well as reduced implementation complexity and hassle free hosting.
Advertised as having a zero footprint as a 100 percent web-based product, iRM Essentials provides such features as a common database with a 360° view, inbound and outbound communications, marketing and campaign automation and event management as well as program and marketing dashboards and other features.
Intelliworks builds and sells the ‘Intelliworks Relationship Manager (iRM)’ as its flagship CRM technology suite. iRM has two distinct product offerings -- iRM Essentials for the small to midsize organization, whether a school, a department or even a group of programs, and iRM Enterprise for larger university implementations that require greater performance, configuration, and scalability.
“Now more than ever, every type of institution in higher education can take advantage of what CRM provides as a technology platform,” said John Pearson, Database Architectural Manager, Clark University.
, a business management product billed by company officials as giving companies “all they need to know – anytime, anywhere,” has announced the “growth” of two Internet Service Providers and data centers to host iKnowWare for its growing small to medium business subscriber base.
With software as a service (SaaS), iKnowWare claims to now be “viable” for large and small businesses with its scalability to Savvis Corporations’ 31 data centers and iKnowWare’s newest ISPs provided by Layered Technologies of Dallas and LasVegas.Net.
“We understand SMBs use VARs because VARs understand businesses such as insurance, health care, logistics, and advertising companies – both large and small – and are able to use their domain knowledge to package a set of services into a one-stop product,” said Marty Mizrahi, president of LasVegas.NET.
IKnowWare says they’re building a “standard model for the integration of hundreds of different” SaaS products with one another.