Syclo's CRM Add-On, Tribridge, Autobytel, Autobase, Kintera CRM

David Sims : First Coffee
David Sims
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Syclo's CRM Add-On, Tribridge, Autobytel, Autobase, Kintera CRM

By David Sims

The news as of the first coffee this morning, and the music is arranging iTunes alphabetically, starting at the beginning and seeing how far we get… first two songs were "'Round Midnight" by John Coltrane and Miles Davis -- note the apostrophe before the capital "R" -- and "(Used To Be A) Cha-Cha" by Jaco Pastorius, currently we have "100 Years Ago" by the Rolling Stones, next one appears to be "25 Minutes To Go" by Johnny Cash:

I'll go back and check, but I believe at the beginning of the college football season First Coffee predicted that Rutgers would be undefeated and in the national title chase by this point.

Kintera Inc., a vendor of software as a service (SaaS) to the nonprofit and government sectors, has announced yet more red ink-stained financial results, this time for the third quarter ended September 30, 2006.

Total net revenue for the third quarter 2006 was $11.7 million, compared to $12.1 million in the third quarter 2005. Net revenue for the third quarter 2006 was within the guidance range provided by Kintera management.

Kintera's net loss for the third quarter of 2006 was $6.9 million, or $0.19 per share, compared to a net loss of $8.3 million, or $0.27 per share, in the third quarter 2005. Net loss per share for the third quarter 2006 was also within the company's guidance range.

Earnings before interest, taxes, depreciation, amortization and stock-based compensation was a loss of $4.2 million, or $0.12 per share, in the third quarter of 2006, compared to a loss of $6.6 million, or $0.21 per share, in the third quarter of 2005. Adjusted EBITDA per share for the third quarter 2006 was within management's guidance range.

Cash provided by operating activities was $2.1 million in the third quarter 2006, improved from $7.5 million used in operating activities in the second quarter 2006. In addition, operating expenses for the third quarter 2006 totaled $15.7 million, compared to $17.7 million from the third quarter 2005.

The silver lining for Kintera officials is their rapid growth: The company was named the #1 fastest growing technology company by Deloitte's Technology Fast 50 Program for San Diego, and ranked #14 on the Deloitte Technology Fast 500 list, a ranking of the fastest growing companies in North America.

From the years 2001 to 2005, Kintera's revenue increased by 14,159 percent. The company credits its rapid revenue growth from 2001-2005 to the nonprofit industry's rapid adoption of Internet technology.

AOL and CRM vendor Autobytel Inc. have announced an agreement that will make the Autobytel network the exclusive fulfillment channel for AOL Auto searches.

As part of the agreement, Autobytel will integrate its proprietary lead distribution technology with AOL's automotive channel for the AOL-branded price quote process. Autobytel currently processes over a quarter of a million leads each month.

With this agreement, AOL Autos will use Autobytel's nationwide network of dealers to match AOL Autos customers with the local dealer of their choice.

Rudi Thun, Director of the Autos Channel for AOL, said the "combination of AOL's consumer experiences and audience with Autobytel's comprehensive nationwide dealer network" and lead distribution system was the goal of the deal.

AOL Autos lets users research the make, model and trim options on new vehicles, read reviews written by auto industry critics, compare options from one model to another, read about new dealership incentives, and then submit a price quote request to the local dealer of their choice.

Autobytel Inc. sells marketing, advertising, data and CRM products, including its Web Control customer management system, Retention Performance Marketing service reminder program, Special Finance Leads and AIC data center.

And the battle of automotive CRM heats up, with Indianapolis-based (points there!) Autobase, Inc., a provider of marketing and sales products for auto dealers, announcing its ranking on the Inc. 500 as one of the fastest growing private companies in the country.

Appearing on the list for the second year in a row at number 493 -- but hey, they're on it -- Autobase officials report a three-year growth of 307 percent. Autobase is also proud to announce its ranking of Number 363 on Deloitte’s 2006 Technology Fast 500, with five-year percentage growth of 348 percent.

Founded in 1988, Autobase has sold PC-based customer relationship management (CRM) to auto dealers for almost 20 years. Nowadays they provide a host of marketing and sales products to auto retail clients. This current offering includes products for business development centers, Internet lead management and digital marketing.

Syclo, a vendor of mobile computing products, has announced the release of Smart Schedule version 3.0 for its dispatch and scheduling product that works with enterprise asset management systems.

The Smart Schedule product from Syclo is built in conjunction with Clicksoftware, a vendor of automating scheduling products.

Smart Schedule "assists organizations who service and maintain physical assets," company officials say, such as equipment, plant floor, facilities and fleets, to "schedule the best person to perform the most critical work on time."

As opposed to those other products that schedule some fair-to-middlin' person to perform kinda sorta important tasks within a reasonable window of time, y'know.

"Solving this resource management issue enables significant improvements in worker productivity, customer satisfaction and asset reliability," Syclo officials contend, explaining that "through pre-configured scheduling rules and business objectives, Smart Schedule provides planners and schedulers with a tool for planning work and dispatching assignments."

The latest version delivers faster update times with quicker data-exchange processing and enhanced "retry" capabilities that improve fault tolerance for system downtime. This version also includes an advanced editor for on-site and configurations for special needs.

Syclo's Smart Suite includes pre-packaged and pre-integrated applications that mobilize CRM, ERP and EAM systems, among others.

Tribridge, Inc., a Microsoft consulting firm with offices across the southern U.S., has announced the expansion of its services in the Georgia and Carolinas markets. This expansion will help Tribridge's position as a provider of Microsoft business applications in the South.

"Tribridge has been doing business in Atlanta successfully for several years," said Tribridge CEO Tony DiBenedetto.

The area office is in Alpharetta and is headed up by Anthony Walsh, a technology veteran who has spent his entire career in Atlanta.

Company officials say Tribridge will continue its focus on the delivery of Microsoft Dynamics ERP and CRM products, custom software including Microsoft SharePoint, and IT security services.

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