Perpetual Sourcing, Ideaca Knowledge Services, SAP Arabia, Jitterbit, Autonomy Corporation, TARGUSinfo, WealthCraft Systems Inc., Triad Software Services

David Sims : First Coffee
David Sims
| CRM, ERP, Contact Center, Turkish Coffee and Astroichthiology:

Perpetual Sourcing, Ideaca Knowledge Services, SAP Arabia, Jitterbit, Autonomy Corporation, TARGUSinfo, WealthCraft Systems Inc., Triad Software Services

By David Sims
David at firstcoffee d*t biz
 
 
The news as of the first coffee this morning, and the music is Dread Zeppelin’s Un-Led-Ed. Gotta love a reggae band fronted by an Elvis impersonator doing covers of Led Zeppelin songs. It’s a joke, sure, but a great one — the music’s first-rate. So all together now: “You ain’t nothin’ but a black dog…”
 
Perpetual Sourcing has announced the launch of a CRM developed specifically for staffing. The Perpetual Sourcing CRM is a software product based on the Sugar CRM Platform, configured for staffing and ready to run online or on a company’s server.
 
Perpetual Sourcing LLC “brings best practice sales pipeline building concepts that are well proven in the sales world and applies them to recruiting,” Perpetual officials say, adding that the product is “designed to deliver a proven methodology and supporting technology… via reduced time to fill, reduction of agency fees, automated talent pipeline management, after contact marketing tools, Applicant Tracking System connectivity, detailed reporting and much more.”
 
The product is currently available and ready for deployment at $75.00 per hosting agreement per month with a minimum of 15 hosting agreements. Additional technical and recruiting consulting services are available at an hourly rate.
 
Perpetual Sourcing LLC was formed in 2007 by Todd B. Davis.
 
Ideaca Knowledge Services, a Canadian-based technology consulting firm and Gold Certified Microsoft partner, has announced that Catalyst Paper Corporation has implemented Microsoft Dynamics CRM.
 
Catalyst decided to implement something called the “Outlook Sales Portal,” an application bringing together Microsoft Dynamics CRM, Microsoft SharePoint Services and SAP data accessed directly from Microsoft Outlook.
 
The focus of the implementation was to provide a single common application for users within the business to access key customer information and record their data. The CRM product lets Catalyst “make more efficient sales decisions, improve product marketing and solve business problems,” according to company officials.
 
“The flexibility and ease of integration of Dynamics CRM provides us with a single tool where our employees can access all their account related information and documents regardless of whether they are online or offline” said Stacey Wells, Manager of Service Assurance, Catalyst Paper.
 
SAP Arabia has announced the implementation of SAP Business Suite for Dubai Aluminium Company Limited, a product company officials hope will see the manufacturing giant “increase output substantially” over the next eight years.
 
With phase one of a two-phase project completed in nine months, SAP’s ERP application was rolled out to over 1,600 users on 1 June 2007. Designed specifically for the manufacturing industry, the application will not only automate and manage DUBAL’s business processes, but also assist in financial operations, and production planning, SAP Arabia officials say.
 
“Our aim is to become a demand-driven resources company and to move our entire enterprise-wide processes to a more customer-centric approach, while reducing costs and improving our profitability,” said Abdulla Kalban, CEO, DUBAL.
 
“By deploying SAP, we have adopted a new, more sophisticated and advanced system, that will help achieve our goal of becoming the top five aluminium manufacturer in the world by 2015,” added Kalban.
 
Jitterbit, a vendor of open source integration productivity software, has announced the availability of new European training courses to be delivered by certified training partner Hubstone. The first training course, scheduled for July 25-27, will take place in London.
 
Jitterbit Open Source Integration is developed to allow users and developers to connect customer data from a variety of sources and formats, such as ERP and CRM applications, data warehouses, and online marketplaces.
 
“The goal of this partnership is to accelerate the successful adoption of Jitterbit in the European market with enterprise-class professional consulting services and training,” said Sharam Sasson, CEO of Jitterbit.
 
Jitterbit Training is a hands-on training course that emphasizes best practices for managing Jitterbit deployments, and gives attendees the skills to effectively create, deploy, and manage Jitterbit integration projects.
 
Autonomy Corporation has announced that the U.S. Department of Defense has granted the company a Special Security Agreement. The SSA will be held by Verity, Inc., a part of the Autonomy Group.
 
The granting of the SSA was the final step in a multi-year process undertaken by Autonomy, Verity and the DoD, which included, among other things, the establishment of a “Cleared Facility,” the inspection and approval of the “Cleared Facility” by DoD officials and the investigation and approval of certain Autonomy and Verity processes and personnel by DoD officials.
 
Under the SSA, Verity will now administrate and hold clearances while working for the U.S. Department of Defense, U.S. intelligence agencies and the large systems integrators such as SAIC, Lockheed Martin, BAE, Microlink and Northrop Grumman who service these agencies.
 
The SSA took effect on June 8, 2007 and covers over 140 employees and one U.S.-based cleared facility. No other software vendor in the search space holds an SSA.
 
Retailers Crate and Barrel have selected ShopperComplete marketing services from to “better understand customer buying patterns, optimize marketing campaigns and TARGUSinfo ultimately improve sales at more than 145 locations nationwide,” Crate and Barrel officials say.
 
“Seventy percent of our catalog customers make their purchases from our retail stores, so it’s critical for us to identify as many of those retail purchases as possible,” said Doug Rothery, Customer Analytics Manager for Crate and Barrel. “By capturing customer information at checkout, TARGUSinfo helps us optimize customer acquisition through our retail stores, build up our mailing list and follow up with first-time visitors. Without contact information, we’re flying blind.”
 
WealthCraft Systems Inc., an IT vendor for financial institutions, has bolstered its presence in China with the opening of the company’s new representative office in Beijing. The new office will try to sell the country’s fast-growing middle class on WealthCraft’s wealth management solutions and services.
 
“The expansion of our Chinese operations is a critical part of our global strategy,” said Kelly Tallas, CEO of WealthCraft. The new Beijing office adds to the momentum that began with the company’s Shenzhen operations, set up in October 2005 and mainly responsible for research and development.
 
WealthCraft “enables firms to realize the great potential in the areas of customer relations management (CRM), financial planning, portfolio management, and order management,” James He, Senior Vice President of Sales & Marketing in the Beijing office, said.
 
At the recent Middle East Partner Conference organized by Sage Middle East, Triad Software Services was declared as the Business Partner of the Year for Sage CRM for the year 2006- 07 and Rising Star of the Year for Sage Accpac ERP for the Year 2006-07.
 
Recently Triad has extended the Sage Partnership in India through Triumph and has started acquiring customers in India for Sage suite of products.
 
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