I-Vision currently manages outbound telemarketing campaigns on behalf of a major financial institution in the Middle East, as well as customer service operations for an IT products provider in the UAE. The outsourcing company is today able to handle various business campaigns including lead generation, inbound customer service, help-desk, appointment scheduling, market research, surveys as well as client retention.
Hamdan Sayah Al Mazrouei, I-Vision Technology Group Chairman & CEO, says the move "enables us to broaden the delivery of services to our customers, and ideally position our CRM outsourcing operations in the Gulf region."
Riadh Boukhris, Altitude Software Vice President Middle East and North Africa, said the agreement with I-Vision "strengthens our number one positioning in the Middle East & North Africa region for that vertical segment, which is approaching a 90% market share in some GCC countries such as Saudi Arabia."
"Sell Successfully: The Sure Way to Find, Grow and Keep Your Business" airs Thursday, November 1, at 12:00 p.m. in the Eastern US. "Insights into Account and Business Planning to Transform Your Sales Team" runs Thursday, December 6, at noon.
Register at http://matrixplus.com/media_center/webinar_intro.asp.
CGI, a subsidiary of CDC Games, was created to launch new games internationally and to position CDC Games as a global publisher of online games.
Longoria takes the position of president of CDC Games International, moving over from CDC Software, a sister company in the CDC family. At CDC Software, Longoria most recently served as senior vice president of strategic alliances.
development tools for Microsoft Dynamics CRM, Longoria headed sales, where he and his team grew sales 173 percent in the first quarter of 2007 compared to the first quarter of 2006 through a distribution network that now totals more than 700 authorized partners.
Longoria will work from the Atlanta office, the headquarters of CDC Games USA, a business unit of CDC Games International.
JasperSoft has "found that the end users of a BI system often need a developer's help to create more complex reports," said Paul Doscher, JasperSoft's CEO. "That takes time away from the developer that could be used to work on other IT projects… the last thing the developer wants to do is develop reports."
With the new release, Business Intelligence Suite 2.1, JasperSoft has expanded the ability for someone in the accounting department to customize their own BI Web portal to generate new kinds of information, Doscher said. Previously, end-users could build simple reports, but "we want to make this more sophisticated."
JasperSoft has also expanded the range of calculations the software can perform, he said.
JasperSoft's open-source BI tools are integrated by developers for use with other applications and even hosted CRM (customer relationship management) services such as Salesforce.com and SugarCRM. Customers set up their customized charts and graphs that give information about their business through a Web portal or another application.
The Interactive Intelligence unified communications software suite, first released in 1997, was designed to eliminate the cost and complexity introduced by product portfolio vendors. The company's software is marketed primarily to contact centers and enterprises seeking lower costs.
Financial information for the 2007 Software 500 was gathered by a survey prepared by King Content Co. The 2007 Software 500 25th annual ranking was published in the October issue of Software Magazine and can be accessed online at http://www.softwaremag.com.