CRM From Infor, Callidus and IMS, Benioff in Top Ten, Boomi, CDC Software, Infogain Buys Spider

David Sims : First Coffee
David Sims
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CRM From Infor, Callidus and IMS, Benioff in Top Ten, Boomi, CDC Software, Infogain Buys Spider

By David Sims
David at firstcoffee d*t biz
 
The news as of the first coffee this morning, and the music is Creedence Clearwater Revival’s album, Cosmo’s Factory, or maybe it’s Green River, or Willy & the Poorboys. Who can tell the difference? And what’s the point? It’s all great.
 
Callidus Software, which sells Sales Performance Management, has announced it has entered an exclusive resale agreement with IMS Health, a vendor of market intelligence to the pharmaceutical and healthcare industries.
Callidus On-Demand will be deployed as IMS’s software platform for IMS’s new global sales force incentive compensation offering, IMS Precision Compensation, a product designed to combine market insights with Callidus’ SPM and incentive compensation software offerings. 
 
Sati Sian, global general manager, Sales Force Effectiveness at IMS, said the Callidus software would let IMS deploy a client offering marketed as helping pharmaceutical companies “lower their total costs, implement more effective sales plan design, and cut time to market for incentive compensation payouts.”
 
Salesforce.com has announced that Marc Benioff, chairman and CEO of the company, has been named one of TechRepublic’s “10 Most Influential Leaders in Business.”
 
Cited for his impact on the evolution of business technology, Benioff was noted both for championing the Software-as-a-Service (SaaS) movement and for developing a full SaaS platform, Force.com. Other leaders recognized include John Chambers of Cisco, Larry Ellison of Oracle, Bill Gates and Ray Ozzie of Microsoft, and Steve Jobs of Apple.
 
Other recent hardware on Benioff’s mantel include Ernst & Young 2007 Entrepreneur of the Year Award, eWeek 2007 Top 100 Most Influential People in IT, Silicon.com Top 50 Agenda Setters for 2000, and CRM Magazine’s 2007 Influential Leader.
 
To view the complete listing of TechRepublic “10 Most Influential Leaders in Business,” visit http://blogs.techrepublic.com.com/hiner/?p=572.
 
Boomi, an on-demand integration vendor, has launched what it calls a “fully on-demand integration service” with the general availability of Boomi On Demand. Bob Moul, president and CEO of Boomi, said the product is “fundamentally redefining the integration market in much the same way that salesforce.com transformed CRM.”
 
Andrew Leigh, director of integration product marketing at Salesforce.com, said, as companies are using Force.com and Salesforce CRM applications, “Boomi has brought the on-demand model to integration.”
 
After a beta customer program that included over 100 organizations, ranging from small businesses to some of the largest companies in the world, Boomi On Demand is now available to the general market.
 
The product makes it possible to link any combination of software-as-a-service (SaaS) and on-premises applications without installing software packages or hardware appliances.
 
Boomi uses what it calls Visual Integration Technology, where users build, deploy, and manage integrations using only a Web browser, working visually with point-and-click, drag-and-drop. No coding is required. Once integration processes are built, they are deployed via a runtime engine called an Atom. Atoms contain components for executing an integration process from end-to-end, including connectors, transformation rules, decision handling, and processing logic.
 
CDC Software, a wholly owned subsidiary of CDC Corporation and vendor of enterprise software applications and business services, has announced preliminary revenue results for the fourth quarter of 2007.
 
Based on preliminary financial data, CDC Software expects total revenues for the fourth quarter of 2007 ended December 31, 2007, to be between $92 million and $95 million, which would be a record for the company and an increase of 35 percent to 39 percent from $68.3 million in the fourth quarter of 2006.
 
Software license revenues are expected to be between $17.5 million and $18.5 million which would represent an increase of 14 percent to 20 percent from $15.4 million in the fourth quarter of 2006.
 
In related news Bloomberg has reported that as a result of the news CDC, the operator of the China.com Web site, rose 3.4 percent in U.S. trading.
 
Oh no… checking out flights from First Coffee’s home in Istanbul to Dublin… weekend rates… must keep mind on work…
 
Infogain Corporation, a vendor of CRM, ERP, integration and business intelligence products and services, has announced its acquisition of Spider Systems, Pune. The acquisition is intended to establish Infogain as a player in the ERP market space with the ability to deliver Oracle ERP services. 
 
With the acquisition, Infogain officials say, the firm can provide services for Oracle Applications, PeopleSoft, Seibel, Oracle Fusion, as well as Oracle Retail. Infogain officials also point to their new ability to offer an Oracle DBA “Think Tank,” a team supporting the company’s 75+ Oracle DBA’s.  
 
The acquisition brings Infogain’s employee count to close to 1,000 and expands Infogain’s PeopleSoft capabilities to include university implementations of PeopleSoft HRMS. 
 
The Pune team will operate as a division of Infogain and will be headed up by Mr. Rajan Bhatnagar, currently Managing Director of Spider Systems. The 20,000 square-foot center in Pune will offer Infogain access to the current team of 150.  Plans for expanding what types of work are done in Pune will unfold with Infogain’s continuing growth and will enable Infogain to capitalize on talent from different regions.
 
The Spider business will function as an Infogain company and will ultimately be fully integrated into Infogain’s operations.
 
Wow, $330 round-trip, Istanbul-Dublin. No, mind on work, mind on work… any CRM reporting need doing in Dublin?
 
At the National Retail Federation 2008 show, CRM vendor Infor announced the latest version of its outbound marketing product, Infor CRM Epiphany Outbound Marketing 7.1, with retail-specific enhancements.
 
This latest version lets retailers deploy event-based campaigns that “measurably increase sales and customer loyalty,” according to the Inforians.
 
Infor CRM Epiphany Outbound Marketing 7.1 has added features designed to improve its effectiveness for outbound marketing campaigns, including the ability to schedule progressive campaigns.
 
For event-based marketing to be successful, a campaign must generate an offer when the customer is most receptive to receiving it, conventional wisdom holds. An event can be anything from a customer abandoning their online shopping cart to a series of dropped cell phone calls in a short period of time.
 
Many traditional CRM tools, according to Infor officials, are not able to synchronize, in real time, information between the customer database and the event management system to benefit from the marketing opportunities generated by events: “These missed opportunities cost retailers millions in lost sales annually.”
 
Infor CRM Epiphany Outbound Marketing 7.1 migrates e-mail marketing to a Java-based architecture and includes several new features such as SMTP pipelining, SMTP authentication, SPF and Sender-ID support, domain keys, multi-tenancy, incoming e-mail rules, and more.
 
If read off-site hit http://blog.tmcnet.com/telecom-crm/ for the fully-linked version. First CoffeeSM accepts no sponsored content.


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