By David Sims
David at firstcoffee d*t biz
The news as of the first coffee this morning, and the music is an oddly appealing ‘60s psychedelic album, The Zombies’ Odessey and Oracle. Kind of a strange record, not First Coffee’s usual thing at all, but it frankly gets better the more it’s played:
SharperAgent’s e-mail engine is now certified as “a reputable sender” by Habeas, an Internet whitelist. Habeas will monitor and manage SharperAgent’s reputation to improve deliverability to the in-boxes of customers and partners.
According to the SharperAgents, inclusion on the Habeas Safelist means better e-mail access to the over five million e-mail receiving systems of partner ISPs and enterprises, as well as faster deliverability and a reduced likelihood that their messages will be treated as spam.
“Using e-mail as a means of communication is one of the most cost-effective ways that real estate professionals can connect with their clients,” explains SharperAgent President and Co-founder, Brian Wildermuth.
SharperAgent, headquartered in Denver, coaches those in the real estate and mortgage industries and business owners on how to market their services.
CDC Software, a wholly owned subsidiary of China’s CDC Corporation, has announced that Vectors Innovation Group, an Asian enterprise products provider, has selected Pivotal CRM for Financial Services as the platform for its CRM, direct marketing and telemarketing for the insurance industry in Greater China.
Through this product, VIG is expected to help insurance companies in Greater China to better track sales leads and improve both marketing campaign efficiencies and customer loyalty, according to the Pivotalians.
With operations in the Asia Pacific region including Hong Kong, China, and Taiwan, VIG sells products from front office to middleware to back-end applications. One of its business lines is selling a CRM, direct marketing and telemarketing product designed for insurance companies.
Pivotal CRM offers a product tailored for insurance industry functionality, including a full enterprise application suite, and best-in-class customization abilities. Alex Cheung, general manager of Vectors Innovation Group, said they selected Pivotal CRM because of its fit to the business processes of insurance companies.
Compiere, which sells open source business products, has announced the opening of a product development center in Noida, India, located near the capital of New Delhi.
The company says the new development center is needed for its recent growth in “capabilities, skills and geographical presence” needed to address the expanding demand for its Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) products.
The center, which is fully operational, is staffed by application software development and test engineers with experience in enterprise application functionality, Java development, Web architecture, automated application testing and customer support.
“Having a presence in Noida provides ready access to state-of-the-art technical infrastructure and to a workforce emerging from nearby universities,” said Sunny Gosain, Compiere’s vice president of development and customer support.
Compiere’s products for the automation of financial, distribution, sales and service processes are intended to be used in industries such as distribution manufacturing, retail and professional services, according to the Compiereans.
Richmond, Virginia-based AMC Technology, a vendor of multi-channel interaction management products, has reported results for 2007. The company claims 37 percent growth in closed deals over total 2006 results, with deployments in 15 countries and “continued expansion” of their multi channel management suite offerings.
Last year, say AMC officials, the company received new and add-on orders from 37 customers, including Vorwerk, TNT Post, and Marstons. Deployments spanned 15 different countries. “AMC continued to make investments in our customers, partners, employees, and our products” said Anthony Uliano, President and CTO of AMC
AMC expanded their multi channel management suite by introducing new functionality to support salesforce.com, Microsoft CRM, and Cisco IPCC Express— also known as UCCX. AMC also began offering subscription based licensing for all of their products.
“Customers continue to demand certified products instead of custom projects” said Paul Nussbaum, VP of Marketing of AMC. Nussbaum said AMC has “ongoing commitments” to validate all products with both CRM and CTI platforms, as this “reduces risks for customers and provides them with a fully certified, end-to-end product.”
AMC received Customer Interaction Solutions Magazine’s “CRM Excellence” award in May, followed in August by selection to Inc 500’s Fastest Growing Private companies. It was the second time AMC received each of these awards.
“Dear Shareholders,” writes Geary Broadnax, President and CEO of Dovarri. “I have a lot of exciting news about your investment in Dovarri!”
The past year, according to Broadnax, has seen progress towards the company’s goal of completing and bringing to market the newest version of Dovarri 7.0 Orizon. “We developed Orizon on the Microsoft Windows SharePoint Services platform and expect testing to be completed by the end of February,” he said.
Orizon has already been presented to several major companies “who will wait for the program’s availability,” writes Broadnax, adding “with the potential of closing as many as 10,000 seats as soon as Orizon is released, we could generate over $12 million in annual revenues, right out of the starting gate!”
During recessionary times, businesses usually avoid large capital expenditure, except in services that manage vital functions such as payroll, travel, communications and sales, Broadnax noted: “Software purchases now focus on managing and analyzing specific business processes and frequently are delivered over the Internet.” He described Orizon as a CRM product “specifically designed to be intuitive and easy to use and customize.”
Dovarri is “in the final discussions to sign contracts” with two resellers “who will drive us into the European and Asian markets,” Broadnax wrote, adding that “announcements will be made as soon as these deals are finalized. Negotiations are almost complete with several U.S. based resellers, names that you will recognize.”
“Look forward to more exciting announcements,” Broadnax wrote. Stay tuned.
Computer Generated Solutions, a vendor of IT products and services, has announced that it has expanded its executive team and staff in Los Angeles to support what company officials call “strong demand” in LA as well as across the western region.
As part of this expansion, CGS appointed two new executives. Troy Corfield, Vice President, Technology Solutions Training Sales, Western Region, will oversee the Infrastructure and IT Services group. He joins CGS from Oracle, where he held the position Senior Consulting Director.
And in what company officials characterize as a response to increasing demand for BlueCherry, the company’s supply chain product for fashion, apparel and distribution, CGS appointed Elaine Collins as Vice President, Application Solution Sales, Western Region. She’ll be responsible for growth of the BlueCherry line throughout the Western States. Collins joins CGS from Sterling Commerce/AT&T, where she headed sales. Previously, Collins held sales management positions with PeopleSoft and SAP America.