SierraCRM has released the newest version of its process management engine for the open source SugarCRM.
SierraCRM was founded in June of 2004 by people familiar with both AmdocsCRM and SugarCRM. It seems to have staked out its turf among products automating daily tasks associated with acquiring, processing, and marketing to prospects and customers.
Wi-Ex, which sells cell phone signal boosters, would like you to know it did its part for Telework Day last Monday. It'll be nice when Hallmark has a "Happy Telework Day" card, First Coffee seems to have let it slip by this year.
"We started allowing select departments the option to telework earlier this year and have been happy with the results," says Lloyd Meese, CEO of Wi-Ex, explaining that the company selected departments "that make the most sense," and it has worked well "in both our marketing and accounting departments." The custodial department was not selected for telework this year.
"My commute is 22 miles one day and on a good day it takes me between 20 and 30 minutes, but with rain or high traffic it can take up to an hour each way," says Sharon Cuppett, Wi-Ex Vice President of Marketing, adding that her marketing team "all telework one day a week, and I found that myself as well as my team are often more productive on those days."
Technology considered "extremely or very important" for successful teleworking included computer (88 percent), high speed Internet (84 percent), and landline (38 percent). Coffee makers no doubt scored highly as well.
Symmetry Corporation, which sells basis and security services in support of SAP, has announced it is now an SAP hosting partner offering SAP-certified hosting.
Dan Wilhelms, president of Symmetry Corporation, calls the certification "confirmation of Symmetry's methodology for managing SAP application-based environments, adding that concepts like cloud computing are "driving the IT industry towards a centralized, hosted model."
Symmetry achieved certification of its hosting services from SAP after an audit of its infrastructure, technical staff, and operations. The company claims over 200 SAP implementations and "over 80 outsourcing customers."
"Symmetry's status as an SAP hosting partner in the U.S. with hosting services certified by SAP is an important progression," says Michael Ressemann, global head of BPO Solution Delivery and Partner Enablement at SAP.
Frank Powell, chief operating officer at Symmetry, says the company has what he called a "SAP-centric approach. With 14 years experience in Basis-managed services, we understand that SAP is not just another app on the net."
Symmetry is "100 percent U.S. based," company officials say, with services delivered primarily from Milwaukee.
SunGard has added what company officials describe as "a new watchlist checking online compliance" tool for corporations to its Ambit Anti-Money Laundering suite.
The checking of government sanctions and terrorist watch lists has become a part of protecting and safeguarding corporations' business interests, what with the increase in legislation -- Patriot Act, Sarbanes Oxley, etc. -- to curtail the illicit flow of funds into financial systems.
Ambit Customer Due Diligence provides a range of Web-based tools for "resolving and verifying the identity of potential and current employees, customers, suppliers and business partners," company officials say, adding that it also helps customers comply with government anti-terrorist legislation and list checking regulations.
SunGard reports annual revenue exceeding $5 billion, ranking 435 on the Fortune 500 and is the largest privately held business software and services company on the Forbes list of private businesses.
Are things getting better on the job front in America? Despite the needle not moving on the latest unemployment report, some think there are indications.
As the paper reported, "An eager line of applicants began forming at noon Wednesday for the event's 6 p.m. start, AAA Oklahoma spokesman Chuck Mai said."
Mai told the Oklahoman that while "there were 370 people, it looked more like 3,000 to me. It was just amazing; I've never seen so many people in one area who were so well-dressed and with resumes."
The center will be a contact location for millions of AAA members in 10 states, the Oklahoman reported, adding that "AAA initially is looking to hire between 350 and 400 employees to fill insurance policy servicing, underwriting and claims positions... The center's ultimate goal is to have a work force of more than 800."
Mai termed Oklahoma City's work force "educated, sincere and motivated." He probably could have added "desperate," too.
The bump up in layoffs last month was the first increase in job cuts since January, according to global outplacement consultancy Challenger, Gray & Christmas. So far this year, employers have announced 994,048 job cuts, the Oklahoman noted.
You know, "Oklahoma" is one of those words that starts to look weird the more you see it.
According to the Challenger report, hardest hit nationwide was the transportation industry, which said it would reduce payrolls by almost 28,000 positions, up 400 percent from June's layoffs. Telecommunications jobs also suffered, with job cuts climbing 209 percent from June.
Automation and virtualization vendor Parallels has announced increased demand for its Parallels Automation offering among its hosting provider partners.
"E-mail continues to be the most popular form of business communication today," said Philbert Shih, research analyst at Tier1 Research and winner of the First Coffee Interesting Name of the Week Award. "But in order to save on IT spending, SMBs and enterprises are increasingly making the move from on-premise e-mail deployments to a hosted model."
Chris Damvakaris, Vice President of Sales and Business Development for Apptix, reported "tremendous interest from our channel partners for the expanded suite of hosted communication services."
"Our SMB customers need to avoid upfront costs associated with purchasing the hardware and software, but need to access the latest applications and services, such as business-class e-mail," notes Claudio Granella, Product Manager at Sunrise.