DruTelecom, AT&T Quality, Plantronics, SlingPlayer Mobile, HyperStratus

David Sims : First Coffee
David Sims
| CRM, ERP, Contact Center, Turkish Coffee and Astroichthiology:

DruTelecom, AT&T Quality, Plantronics, SlingPlayer Mobile, HyperStratus

So nice to hear success stories, companies who've done well with their projects.

Dario Martini, CEO of Drulana Limited, or "DruTelecom," recently reported that "Mediacore Softswitch was implemented by our company about two months ago. We purchased Mediacore Softswitch in full packaging arrangement: softswitch, billing, transcoding, monitoring system of the VoIP connection quality Guardian."
Mediacore, Martini said, is "the first softswitch for wholesale traffic we've owned. Of course, we studied the market of VoIP softswitches before we made our choice."

According to DruTelecom officials, the main Mediacore feature that had an effect on their decision-making was "this system's simplicity of use. Mediacore is efficient and multifunctional, an ideal modern instrument for VoIP operators, and at the same time it is supportive of users."

Martini explained that when he complimented Mediacore's being supportive of users, he meant, "the user-friendly interface, the tunability." In explaining "tunability," he noted that while most routines can be automated, what he called "the great number of useful and informative reports," in many cases system operative algorithms "can be more effective than manual control. It's important in changeable world of VoIP communications."
Read more here.
...
AT&T is "getting close to bringing its mobile phone call quality to where it should be," Chief Executive Randall Stephenson said in a CNBC television interview.
Reuters reported that Stephenson was, "responding to a question about AT&T's network, which is under strain due to heavy Web surfing by users of the Apple iPhone, particularly in densely populated markets such as New York City and San Francisco."

Boy, don't forget the iPad, too. 

"We've been going hard at the issue," Stephenson said, according to Reuters, which added that AT&T, the exclusive U.S. operator for iPhone, "said it aimed to resolve network operating problems by the end of this summer."

Stephenson said AT&T still wants to expand U-Verse, the company's home video and broadband service, "to a potential of 30 million consumer homes from roughly 23 million today."
Read more here.
...
Here's to that heroic pilot in Santa Cruz, Calif., who in 1961 conceived of a small, lightweight communications headset as an alternative to the bulky headphones of the era.

Because today, we couldn't really picture much of contemporary American life without them, could we? And we're not just talking contact centers and other voice-intensive applications: ask astronauts if they want to trade in their light headsets for clunky headphones.
There are some things you should know before rushing out to buy headsets, though, some factors you need to consider. Plantronics has issued a white paper recently doing a good job covering the basics:

--Tailored sound: Many people assume that, along with advances in other technologies, overall voice quality of telecommunication networks has gradually improved. In fact, with the proliferation of mobile phones, voice over IP, and other network variables, audio quality has become increasingly unreliable, and as a result the critical high-frequency signals in calls can often be lost.
Read more here.
...
According to Engadget, Sling's ready with a version of SlingPlayer Mobile for Android - "by far the biggest hole in the company's lineup of mobile players ever since the iPhone version went live."
The company says it's reduced load times, meaning" the total wait you've got from app load to the time you're actually seeing General Hospital should be less than you're accustomed to, and that's a big win in our book," Engadget says.

Android Police says you can tell Android's definitely starting to gain momentum "as more and more developers are now bringing their popular applications over to the platform. Slingbox have been working on an Android app for a while, and they've just posted a video preview over on their Facebook page."

Load times are, in fact, "lower here than we're used to," Engadget says, adding that it's especially true over Wi-Fi, "where it took as little as 1.5 seconds (give or take a tenth) from launch to live video (assuming you'd already entered your login information, of course)."
Read more here.
...
The CEO of consulting firm HyperStratus, Bernard Golden recently wrote about his experience keynoting a data center conference in Moscow, speaking on the obligatory topic du jour -- cloud computing, of course, and what it means to the data center of the future. As data center infrastructures receive new pressures, cloud telephony and technology will begin to play a larger role in Russia's participation in cloud-based voice and web industries.
"This is the largest data center conference in Russia, and attracts a mix of internal data center facilities executives as well as hosting providers," Golden noted, adding by way of background that "Russia is coming out of a severe financial dislocation; its economy shrank 7.9 percent in 2009."
Things are looking up in Russia today - couldn't be much worse than 2009, for one thing, but as Golden says, "its penetration of IT use in the economy is far lower than what we see in the U.S. and western Europe."
Read more here.
 


Featured Events