Draka Offshore officials have announced the 11,000 meters of 20kV subsea cable for the European Marine Energy Center has been delivered on time.
Draka's subsea power cables are produced from their newly expanded production facility in Drammen, Norway. The 11,000 meters of power cable weighing more than 300 metric tons was directly loaded from the factory to the C.S. Sovereign vessel owned by Global Marine Services.
"Because our factory is adjacent to a deepwater port, load out and logistics for these large projects is much simpler and efficient," explained Martin Dale, subsea product manager for Draka, in a press release. "The cable was taken directly from the factory and installed in the field," Draka added.
Stuart Baird, EMEC operations director, said, wave and tidal energy is "a source of renewable energy and a challenging environment for equipment and systems. We need vendors like Draka who can deliver quality products and services that can stand up to the elements over time."
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Aberdeen Group, a Harte-Hanks Company and analysis firm for the telecommunications industry, has released its study titled, "Partnering for Success: Best Practices in Product Development for Telecommunications Companies."
This study, sponsored by Aricent, outlines the benefits telecommunications equipment manufacturers and service providers receive through early and consistent engagement with strategic development partners, according to Aberdeen officials.
Specifically, company officials say, Aberdeen's survey of telecom companies found that "the highest performers consistently engaged with development partners early in their process," and as a result benefited from double digit percentage increases in time-to-market, reduced costs, and increased product quality and usability.
"Our latest research clearly shows the product development benefits companies experience when engaging development partners early and consistently across each phase of the product lifecycle," said Russ Klein, Vice President, Technology Research Group Director at the Aberdeen Group. "Aricent's unique combination of consulting, design innovation, and engineering services should position the company well for the growing trend of third-party collaboration in product innovation."
Earlier this year, TMCnet reported that VoIP Supply, a division of Sayers Technology Holdings and a vendor of Voice over IP equipment and systems, announced the release of its VoIP Phone Buyers Guide, the second guide to be released from its "Learn More" series of educational guides to VoIP equipment.
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APEX Voice Communications, which sells service delivery platforms and Application servers for voice, video and data enhanced services, announced the APEX First Touch Self-Service Optimizer today at ITEXPO West 2010.
Company officials describe it as designed for network operators, call/contact centers and hosted service providers offering self-service IVR/IVVR. It includes a set of multi-modal strategies and tactics for pre- and post-processing of customer service contacts aimed at optimizing self-service systems.
"As a front-end to existing third-party or APEX systems, and based on the APEX Service Delivery platform and the OmniVox3D Application Server, APEX First Touch enhances the user experience, shortens call times, reduces misrouted calls, and improves automation rates, for a compelling ROI," company officials say.
The way it works, APEX First Touch's multi-modal functionality "touches the user through various access points," according to APEX Voice Communications officials, routing voice and video calls, text messages, and USSD interactions to desired automated responses, "for fast and friendly resolution, while reducing the number of calls routed to live agents."
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Addressing what company officials say is, "the growing demand for Enterprise Session Border Controllers (E-SBCs) among large enterprises," Ingate Systems has announced the new Ingate SIParator 96 E-SBC and Ingate Firewall 2960, described as "two high-capacity products that enable secure SIP communications such as SIP trunking and Unified Communications beyond the protected enterprise network."
Announced at ITEXPO West 2010, the SIParator 96 and Firewall 2960 are the highest-capacity products offered by Ingate to-date, part of what company officials say is a "complete refresh of the full line of Ingate Firewalls and SIParators."
Steven Johnson, president of Ingate Systems said businesses are, "accelerating their adoption of SIP trunking and are beginning to expand their use of SIP to Unified Communications. This is generating a demand for proven products like Ingate's E-SBCs that can handle the rise in SIP usage."
Late last year TMCnet reported that Ingate announced the company's SIParator and SIP Trunking software module were compliant with products from Avaya, a provider of business communications applications, systems and services.
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