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David Sims
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High Tech Investigated, Air Force Cyberwar, Eye-Fi Card, Nintendo Wins, Inbound CNAM

April 26, 2010

The Wall Street Journal is reporting that the government is "stepping up its investigation into hiring practices at some of America's biggest companies," such as Google, Intel, IBM and Apple.

 Evidently the government's worried that such companies may have agreed not to recruit each others' employees, which the Justice Department sees as a possible violation of antitrust law. It might be "costing skilled computer engineers and other workers opportunities to change jobs for higher pay or better benefits."

Henry Blodget notes that "the government's theory is that the collusion keeps salaries artificially low and that this is as serious a problem as price-fixing," while explaining that "the companies, meanwhile, say they can't very well raid each other's staffs constantly if they ever want to maintain strong business partnerships."

Loquendo, TradeCard and NetSuite, Countrypet Naturals, Office 2010, Google in Italy

April 26, 2010

In the last decade, the speech technology market has evolved radically, owing to mergers and acquisitions that have led to a consolidation of the sector and resulted in just a few dominant players.

Loquendo, created in 2001 from the technological core of Telecom Italia, put out a white paper explaining the basics of speech technology. Here is a basic overview of a few of the major points the paper covers:

Interacting with machines that listen, understand and react to human stimuli has been for many years the holy grail of scientists across disciplines.

VoIP B2B Sales, Collaboration Study, ClueCon Chicago, UC Call Centers, Parlance

April 21, 2010

Interesting recent blog entry posted on www.phone.com, pointing out that since 2006, VoIP service providers have seen a steady increase in customer recognition and have enjoyed tremendous success in B2B sales.

"They have, however, also seen a great deal of startup companies pop up in the wake of their success," as is to be expected. This trend - "at least the growth of the industry and the customer recognition portions," as the blogger notes, is "sure to continue as collaboration with other communication giants leads to mass media attention, mobility capabilities, and the brand names of players in the VoIP industry making their way to large platforms, such as Facebook."

Ah yes.

Twitter Archived, Results Group, UniVoIP Profiled, Infonetics Report, Telepresence Studied

April 21, 2010

Florida-based Results Group, an outsourced contact center services provider in business for over 20 years, operates client dedicated centers in the United States, Canada, Europe and the Caribbean with a staff of over 4,000 agents.

But following a rapid growth in business, they expanded their operation by opening 23 new contact centers across North America and Europe. Even for an organization used to large numbers, that was a lot.

So to meet the new demand for client contacts, they needed a scalable call recording and quality monitoring product.

Romanian Phone Scam, Alcatel-Lucent, Spiceworks Survey, IVR Report, SugarCRM

April 21, 2010

A recent Spiceworks survey found that while companies want to upgrade their software and move to the cloud, they also want to "reduce their dependence on hosted services," and are "ignoring devices such as netbooks and Apple's iPad," according to industry observer Nathan Eddy.

So, the majority want to move to the cloud, but reduce their intake of hosted services. Okay... um, that'll work, sure.

Opera on Apple, UC Advances, Cavium Networks, NetNet Group, IPad and Soccer

April 21, 2010

The world unified communications markets are poised for a huge leap forward as "technologies mature and businesses acknowledge the value of integrating disparate communications and collaboration technologies," according to a recent study.

New analysis from Frost & Sullivan, "World Unified Communications Markets," finds that the installed base of fully-integrated UC users in 2009 was about 2 million, and is likely to reach 50 million by 2015.

As a nascent and largely untested technology, "UC suffered severely from the global recession, which forced businesses to limit investments to those generating immediate ROI," the study found.

Frost & Sullivan Principal Analyst, Unified Communications and Collaboration, Melanie Turek, said UC "offers the potential to drive growth in related markets and encourages companies to upgrade their equipment sooner than they might otherwise."

RadiSys Results, Contactual Demo, Tone Software, Epix and Showtime, Connected Development

April 21, 2010

Take that, Showtime.

Movie channel Epix hits the news, signing a carriage agreement with Dish Network that will "give Epix nationwide U.S. distribution for the first time, marking a breakthrough in its efforts to reach more viewers."

According to Business Week, Dish is the second- largest U.S.

STOBA, Xbox 360, Mobile DTV, Infonetics Research, E911

April 12, 2010

A laptop computer battery maker and a couple dozen other battery manufacturers in Taiwan will start developing products using a new safety material intended to keep lithium-ion cells from overheating when damaged.

IDG News Service is reporting that The Industrial Technology Research Institute "has developed the polymer STOBA (self-terminated oligomers with hyper-branched architecture) after a high-profile laptop battery recall in 2006 in which 9.6 million Sony batteries were recalled due to an overheating hazard that had caused some laptops to catch fire."

STOBA keeps damaged batteries from overheating, "thereby avoiding meltdowns or fires," IDG says.

Read more here. ...

Here's industry observer Matt Peckham's strategy: "Figure out how to live at or under 32GB with a pair of cheap 16GB memory sticks.

Redbox, Sagemcom, VoIP Termination, ABI Research, iPad

April 12, 2010

Communication isn't just making or receiving phone calls anymore, there's a whole lot more to it than that.

And the way you even make phone calls is changing: VoIP is the new mode of connecting people globally. This is the reason why VoIP termination services, have begun to be more recognized.

With an important new service there are a multitude of VoIP termination providers, offering services like VoIP call service, wholesale carrier services, VoIP reseller programs and business plans.

Wi-Lan Lawsuit, The Conference Group, Intel, Facebook, IPad

April 12, 2010

Recently TMC's Alice Straight had a chance to interview Greg Plum, director of business development for The Conference Group. Among other topics, Plum discussed Conference Group's upcoming showing at InfoComm.

"What will the Conference Group be showcasing at InfoComm 2010?" Straight asked Plum. "This is the Conference Group's first time exhibiting at InfoComm. We are excited to showcase all of our conferencing platforms, including audio, web and video," he answered.

Plum went on to say that all of The Conference Group's (News - Alert) services are available as software as a service offerings, "enabling our clients to access our services with no capital expense and with fast and efficient implementation."

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