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Interactive voice response tag

Drill down on Interactive voice response search:

2 result(s) displayed for Interactive voice response (1 - 2 of 2):

Call Center Staffing, Telemarketing Report, Caller Rights, Call Center for Blind Employees

See if you agree with this statement: “The overwhelming majority of ongoing call center expense is related to staffing.”Of course you do. As officials of Monet Software noted recently, “optimizing the personnel resource is critical. Overstaffing results in needless spending...

Cellhut and Customers, On Hold, Contact Center Outsourcing, Callers' IVR Rights

Saying that they’re helping with “defining new ways to communicate with people through unlocked phones,” Cellhut officials have announced what they say are “the latest products on the market at some of the lowest prices available.”This combination makes Cellhut “the...
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