OCS tag

7 result(s) displayed for OCS (1 - 7 of 7):

ACE: New Release of Nortel Crown Jewel

Nortel just released Release 2 of their Agile Communication Environment, communications integration middleware that can help create communications enabled applications across multivendor communications environments. In my mind ACE represents one of the crown jewels of Nortel technology. Multivendor Hotdesking is... Full Story

Posted on June 10, 2009 7:12 AM

30,000 More Loans Per Year Through a Nortel-Microsoft UC Solution

The National Workers' Housing Fund Institute (Infonavit), a government mortgage provider with offices throughout Mexico, recently announced that a Nortel-Microsoft solution which will replace a number of non-Nortel PBXs with a software-centric UC solution built around OCS 2007. Nortel's role?... Full Story

Posted on April 6, 2009 8:07 AM

UC Where You Live

I met yesterday with a number of customers of the regional branch of the Nortel user association (INNUA), and talked to them about our open UC solutions and the transformational nature of communications-enabled applications and business processes. One attendee asked... Full Story

Posted on February 20, 2009 1:32 PM

Nortel and Microsoft Keep On Teaming

Key capabilities announced earlier this week include "the availability of new context, which will enable richer collaboration capabilities such as location and presence features." What does this mean in practical terms for OCS customers. Let me give you two examples.... Full Story

Posted on February 11, 2009 9:12 AM

Shell: Cash on the OCS Telephony Barrel

At his VoiceCon keynote in Amsterdam earlier in the month (Amsterdam), Royal Dutch Shell's Group IT Architect Johan Krebbers positioned UC (built on OCS) as a key element of Shell's global collaboration strategy (80% of teams in Shell are global!),... Full Story

Posted on October 24, 2008 7:48 AM

Nortel Embraces OCS 2007 Telephony

The recent OCS 2007 R2 announcement by Microsoft highlights the growing set of telephony feature provided by OCS. This includes for example, > Attendant console and delegation > SIP CO trunking > "Response group", providing a simple-to-use basic engine for... Full Story

Posted on October 16, 2008 7:06 AM

Contact Centers As Precursors of UC

I recently attended a Nortel Contact Center Customer Advisory Council, involving a number of leading edge customers. This included companies from a diverse set of verticals: for example, a healthcare provider, a pharmaceutical, a retail bank, a global semiconductor tools... Full Story

Posted on October 10, 2008 8:05 AM