UC tag

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25 result(s) displayed for UC (1 - 25 of 28):


Collaboration Software As The Biggest Productivity Push

Infoweek 500 's annual survey provides an industry-by-industry view of investment strategies. Across most industries, the response to "What has been the most effective productivity push?", the answer is "new forms of collaboration software." This can take various forms, such... Full Story

Posted on September 24, 2009 6:33 AM


UC Reality Check

Brent Kelly from Wainhouse Research is a straight shooter and does a great job laying out the UC landscape. In the first part of his article, he points out that Microsoft is winning the UC seat and perception war (Nortel... Full Story

Posted on August 28, 2009 7:27 AM


Avaya-Nortel: SIP as a Consolidator- Questionable

Proposing that Avaya's Aura could act as a SIP consolidator if Avaya and Nortel come together may only make sense for some larger multi-site enterprises with lots of caveats. Sure SIP would allow simple interop, but it would introduce a... Full Story

Posted on July 23, 2009 7:01 AM


TiVo'ing Conference Calls

An IDC study sponsored by Nortel found that 16 percent of the global information work force is already hyperconnected, and that another 36 percent are poised to join them soon. One interesting result is that more than 1 in 3... Full Story

Posted on July 10, 2009 6:30 AM

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Communications Dimensions

Phil Edholm, the enterprise CTO at Nortel, has an uncanny capability of synthesizing complex issues. Across multiple blog postings, he talks to a simple graphic of what he calls Communications Dimensions. I like the way he breaks out event and... Full Story

Posted on May 1, 2009 12:10 PM


Presence is not the Future Dial Tone

I participated yesterday in a session at VoiceCon called Presence- Dial Tone of the Future? May I have the envelope please. The answer is NO. Why? Dial tone tells you that you can make a call and doesn't tell you... Full Story

Posted on April 1, 2009 9:25 AM


Orlando preview

My last speaking engagement was a keynote at ITExpo in Miami. At VoiceCon in Orlando next week, I'll be speaking in three sessions: Monday, March 30, 2009 from 1:30 to 4:30 in a tutorial on UC vendors run by Marty... Full Story

Posted on March 26, 2009 12:36 PM


Dispatch from ITExpo

Earlier today, I presented in an ITExpo keynote session on UC. Surprisingly good attendance and some probing questions on mobility, converged networking , CEBP and the future of the desktop phone. The theme of my talk was on Open UC.... Full Story

Posted on February 2, 2009 7:30 PM


The R..O...I in RECESSION

I have got to agree with Forester on their perspective on IT in these economic times. They say "execs will clamour more and more for IT projects that reap real value". Absolutely- CIOs need to align their investments with the... Full Story

Posted on December 8, 2008 4:12 PM

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McCain or Obama; Nortel or Cisco- You Have a Choice

If you are an American, your challenge is separating facts from rhetoric. Hard as this may seem, please make your choice and vote. If you are not an American, you will be watching with great interest on the sidelines. But... Full Story

Posted on November 3, 2008 10:29 AM


Hotel of the Future- Your Way

What struck me most about the series of announcements (spanning Vancouver and Vegas to Dubai) on recent Nortel wins in the hospitality industry is how hotels are aligning their technology investments with their visions for enhanced guest experience. For example,... Full Story

Posted on October 30, 2008 8:51 AM


Nortel ACE's Avaya SIP App Server

Avaya made some noise at its recent analyst conference about its SIP App Server, an enterprise retrofit of its Ubiquity offer for carriers. Should you be interested? Not if you are interested in.... • Products today (Avaya is talking about... Full Story

Posted on October 28, 2008 6:49 AM


Shell: Cash on the OCS Telephony Barrel

At his VoiceCon keynote in Amsterdam earlier in the month (Amsterdam), Royal Dutch Shell's Group IT Architect Johan Krebbers positioned UC (built on OCS) as a key element of Shell's global collaboration strategy (80% of teams in Shell are global!),... Full Story

Posted on October 24, 2008 7:48 AM


Contact Centers As Precursors of UC

I recently attended a Nortel Contact Center Customer Advisory Council, involving a number of leading edge customers. This included companies from a diverse set of verticals: for example, a healthcare provider, a pharmaceutical, a retail bank, a global semiconductor tools... Full Story

Posted on October 10, 2008 8:05 AM


Nortel BCM: Big Presence in the SMB Market

Nortel's Business Communications Manager UC portfolio (including the just announced BCM 450) has been rated #1 by Dell'Oro. Let me look under the UC covers as to how unified communications plays in the small medium business (SMB) market? It certainly... Full Story

Posted on October 8, 2008 5:14 PM


Nortel ACE is Hot- ACE Applications are Cool

HSBC is a global financial institution, with a multi-vendor voice network with well over 100,000 phones, and a large Tandberg desktop video environment. One immediate problem they were trying to solve is how to make their management team more productive... Full Story

Posted on October 6, 2008 5:06 PM

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Un-unified Communications From Cisco

....and, given a chance, they'll box you in too!... Full Story

Posted on October 1, 2008 11:14 PM


Nortel Brings IT on

The highlights of any CIO summits and customer advisory councils that I have participated in, has invariably been listening to and learning from CIOs exchanging views on everything from green IT to alignment with business priorities. The truth is that... Full Story

Posted on October 1, 2008 7:31 AM


Jabber Acquisition Highlights Cisco Shortfalls in UC

UC without effective presence and IM is like telephony without dial-tone. So here we have Cisco spending your contributions (remember the Cisco Energy Tax) to acquire Jabber to give them IM for their un-unified UC story. Does this result in... Full Story

Posted on September 24, 2008 3:32 PM


Transforming Hyperconnectivity Challenges Into Opportunities

The challenges of Hyperconnectivity are clear: lower personal productivity and unsatisfied employees .... ineffective distributed teams and missed milestones and/or poorer quality of deliverables ..... on-hold business processes, slowed down by not being able to reach decision makers in a... Full Story

Posted on September 16, 2008 10:21 AM


UC: You Can Be Booked

If UC is in your future, you may be interested in this book and associated certification program. It is targeted at IT professionals and decision makers in organizations considering UC deployments. It focuses on how UC deployments must be designed... Full Story

Posted on September 8, 2008 11:02 AM


UC: Think Strategically and Deploy Tactically

A recent Wainhouse survey suggests that UC has shifted from being a strategic imperative to becoming a tactical challenge. Two ways of reading this. One is that when viewed solely from the perspective of raising personal productivity, then, UC is... Full Story

Posted on September 2, 2008 9:48 AM


Cisco-Microsoft Meaningful UC Interop Increasingly Unlikely

With its recent acquisition of PostPath, a maker of e-mail and calendaring software, the word on the street is that Cisco is positioning to strike at Microsoft's Exchange crown jewels. This is not inconsequential for "Microsoft shops' looking for UC... Full Story

Posted on August 29, 2008 2:50 PM


Two Golds, a Hat Trick and Now a Grand Slam

First, the Vancouver 2010 Olympics, then the London 2012 Olympics chose Nortel technology. One ... and then two golds. Then General Motors Place in Vancouver, the home of the Vancouver Canucks hockey team, decided to go with Nortel to deliver... Full Story

Posted on August 25, 2008 4:13 PM


Bringing the Web Alive for Business Collaboration

If you're like me, the people with whom you work are all over the place. So how do you get the job done? You have some traditional tools: phone calls, email, audio and video conferencing, web presentation tools. You have... Full Story

Posted on August 22, 2008 8:37 AM

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