Unified communications tag

5 result(s) displayed for Unified communications (1 - 5 of 5):

Nortel-Microsoft ICA Rolls Out Transformational Solutions

Contrary to naysayers, the Nortel-Microsoft strategic alliance under ICA is alive and well. This week's announcement, not only included two new customers (Movares and SQLSoft+), but also described five new offers. #1- SIP Contact Center 7.0 + Microsoft Office Communications... Full Story

Posted on July 17, 2009 8:54 AM

UC Enhances Your IQ

A few years back, a psychiatrist at King's College London University, monitored the IQ of workers in 80 clinical trials. What he found is that workers distracted by phone calls, e-mails and text messages suffer a greater loss of IQ... Full Story

Posted on June 17, 2009 6:41 AM

ACE: New Release of Nortel Crown Jewel

Nortel just released Release 2 of their Agile Communication Environment, communications integration middleware that can help create communications enabled applications across multivendor communications environments. In my mind ACE represents one of the crown jewels of Nortel technology. Multivendor Hotdesking is... Full Story

Posted on June 10, 2009 7:12 AM

Social Networking vs UC

Unified Communications (UC) includes new modalities such as social networking, though most UC solutions today don't deliver social networking solutions, beyond simple linkages such as blog or wiki click-to-call. A lot has been said and written about the ROI for... Full Story

Posted on April 20, 2009 1:44 PM

Sweet Spots for Communications-Enabled Applications

In these economic times, application innovation that can positively impact customer service and revenues, or increase business effectiveness or decrease costs, are as important as ever. One of the fundamental steps in achieving application innovation is to recognize that human... Full Story

Posted on February 26, 2009 4:26 PM