At his VoiceCon keynote in Amsterdam earlier in the month (Amsterdam), Royal Dutch Shell's Group IT Architect Johan Krebbers positioned UC (built on OCS) as a key element of Shell's global collaboration strategy (80% of teams in Shell are global!), tightly linked with their information sharing strategy and built around a single user experience.
He also stated that OCS was Shell's voice platform of the future, stressing that even today, the OCS feature set is adequate for many employees, many of whom are mobile and comfortable with soft phones.
Traditional PBX vendors should be worried by Microsoft's entry in the PBX market.
But Nortel is not among these.Continue Reading...