Gartner addresses this question in their annual UC Magic Quadrant, a ranking based on completeness of vision and ability to execute. The place to be is in the Leader Quadrant. The Leaders Quadrant contains vendors selling comprehensive and integrated UC solutions that directly, or with well-defined partnerships, address the full range of market needs. Vendors in the Challengers Quadrant have been placed there because of, for example, fragmented UC offers (partially due to extensive use of acquisitions), UC offers that are network centric and may make business process integration of UC difficult, or UC plans that need clarification after the vendor has gone private. Read it for yourself to see who Gartner places in the Leaders Quadrant. Hint: both companies participating in the Innovative Communications Alliance are there;)
Who Are The Leaders in UC?
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